• Resolved ashani123

    (@ashani123)


    Hi

    We are getting a “critical error” on settings page. We have pro version 5.4.8 installed on our system. It’s urgent can you please help us

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @ashani123,

    iThemes Security Pro 5.4.8 was released on 2018-08-14 … >5 years ago!

    So it’s probably time to update to a more recent release 😉

    Big chance updating the plugin will fix the issue.

    +++ To prevent any confusion, I’m not SolidWP +++

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @ashani123, I’m following up here to check if you’re still having an issue with the plugin settings after updating to the latest version. Please let me know how we can help!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    I hope the information provided by nlpro helped resolve the issue. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

    Same issue here, getting the critical error on the settings page:
    Have the 9.3.0 version/plugin of Solid security basic installed…. how can I solve this?

    Hi @rickdijs,

    Updating to the latest release (9.3.1) might solve the issue.

    However if the issue persists after updating the plugin, as per the forum guidelines FAQ it’s probably best to open a new topic.

    If you can provide any (PHP) errors from the server errorlog, or javascript errors from the browser developer console in the new topic then that would be most helpful.

    +++ To prevent any confusion, I’m not SolidWP +++

Viewing 5 replies - 1 through 5 (of 5 total)

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