Notification submission problem

1) Do you have the reCAPTCHA integration enabled? There is currently a bug with reCAPTCHA so try disabling and and see if that works.

2) Did you clone any of your pages or reviews? If so, go to the Site Reviews Tools page and run the “Repair Review Relations” tool.

3) Did you clone or migrate your database from another websites? If so, try deactivating Site Reviews and then reactivate it.

If neither of those suggestions work, please contact me directly using the “Contact Support” section of the “Site Reviews > Help & Support” page and send me your Site Reviews System Info and Console Log files.

I tried with recaptcha v2 invisible and recaptcha v3 it still does not work

Maybe you misunderstood #1. IF reCAPTCHA is enabled in the Site Reviews settings, please disable it and test again.

If you are not using reCAPTCHA, please try #2 and #3 in the suggestions above.

And finally, if you tried all three things and are still having the problem, please contact me directly using the “Contact Support” section of the “Site Reviews > Help & Support” page.

Make sure to include your Site Reviews System Info and Console Log files as requested once you tick all the checkboxes in the “Contact Support” section.

On the Site Reviews > Settings page.

Hi @mass80

1. If you disabled the CAPTCHA setting and the form is still not working, please share the URL of your page so I can check.

2. Alternatively, you can contact me directly using the “Contact Support” section of the “Site Reviews > Help & Support” page. Make sure to include your Site Reviews System Info and Console Log files as requested once you tick all the checkboxes in the “Contact Support” section.