Skewed admin panel – never resolved

  • Resolved mapledown

    (@mapledown)


    3 years, 6 months ago

    Display error on “wordpress dashboard > Testimonials > All Testimonials” view. No error shown in the plugin and no update required. Checked most recent version is installed. Tested on Chrome and MS Edge and shows same skewed view.

    No display error on the live page – admin only

    You marked the status of my original post “resolved” because I sent in an email support request, but I never got resolution on this issue. Still have the same display error in the admin panel. Deleted app and stepped through all the recommended troubleshooting, but no change. Upgraded to pro but still no change. (I will be asking for a refund for the pro version that did not help at all)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mapledown

    (@mapledown)

    3 years, 6 months ago

    note that if I deselect the “testimonial” column from the admin view, then only a single record is displayed – otherwise, the admin view is displaying the subsequent row with the checkbox in that column

    Miha

    (@mplusb)

    3 years, 6 months ago

    Hi @mapledown,

    From what I can tell this seems to be caused by something else on the site as no other users are having the same issue.

    I recommend installing this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate this plugin and see if the same happens with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.

    Please let me know how it goes and what you find!

    All the best,
    Mihaela

    Miha

    (@mplusb)

    3 years, 6 months ago

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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