@stgoestudio please add your ticket URL in the answer field so that it could be easy for us to filter out your information.
Best Regards,
Thread Starter
Marcos
(@stgoestudio)
Done, I wait for your answer.
Regards.
Thanks for the information.
First of all please disable Cache plugin & then try following steps.
- Install and activate the Health Check & Troubleshooting plugin.
- Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
- From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
- Attempt to setup Site Kit once more
You can exit troubleshooting mode afterwards.
Thread Starter
Marcos
(@stgoestudio)
Thanks your instructions, but I still have the same issue, same message… google_api_connection_fail
Hi,
It looks like you’re in a Windows/ IIS environment and previously several users had some issues with their PHP cURL configuration in a similar environment and managed to address it server-side.
For reference:
https://github.com/google/site-kit-wp/issues/1588#issuecomment-633261586
https://wordpress.org/support/topic/unknown-error-curl-error-60/ (related topic for the above)
https://wordpress.org/support/topic/google_api_connection_fail-3/
Please follow those steps mentioned in GH ticket & let us know if you are still unable to fix it.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
