Hi there,
What is the URL of the site that is having this issue?
I checked the site under your account, but it is not connected to Jetpack, so I take it you are referring to a different site?
Let us know, and we’ll look further into this issue for you.
Thanks,
@darnelldibbles
Thank you so much for the prompt response.
Could you please suggest an email id for me to send you the url?
Kind regards,
Plugin Support
Fotis
(@fstat)
Hi there,
You can send it to us through our contact form:
https://jetpack.com/contact-support/
@fstat Thank you, I sent it over on July 2nd. Look forward to resolve this issue.
Kind regards,
I am also having exactly the same issue, is there any solution.
Thanks
Steve
Plugin Support
Fotis
(@fstat)
Hi @skbarnes,
What’s your site’s address so I can have a look?
@fstat Hope you received my message with the site address. Thanks much
Kind regards,
This is a known issue and will be fixed in the next update: https://github.com/Automattic/jetpack/pull/16047
@macmanx thank you for the info and look forward to the update. Looks like its due for release anytime now.
Kind regards,
This is now fixed in Jetpack 8.7. 🙂
My sites look good after the update. Thanks much!
Kind regards,
Hi @macmanx
My site is stil showing 404, and it is running Jetpack 8.7.
helijobs.net
I’m not seeing that on your site at all, please try clearing your browser’s cache: https://www.refreshyourcache.com/en/home/
Yes, I have tried that for the website on Chrome, but to no avail, same with incognito. Unfortunately I cannot clear the browser cache for all the websites as I would lose a lot of data I need for the other websites. I tried it using Lambdatest.com and there was no message for Chrome. I’ll assume this is something with my Chrome Version 83.0.4103.116 (Official Build) (64-bit).
Thanks for your help.
@helijobs Since you’re using CloudFlare as well as a plugin to change the way files are enqueued on your site, I would recommend that you flush your cache there as well to avoid this issue.
