zonaimpo

Hello Marija, thank you very much for your prompt reply 🙂

I was able to connect it. I have the idea that Facebook temporarily blocks app connections if there are several consecutive attempts (connecting and disconnecting tests). I waited for a few hours and tried the same thing, and it worked without issues.
This caught my attention because previously it had allowed me to connect after a reasonable time without making any other changes. Maybe it’s not that, but it’s a thought that raised some doubts.
Anyway, now that I managed to connect, I’m facing my initial problem. I’m receiving errors in the WooCommerce Integration (on the Data Sources page, I’ve attached a screenshot).
What stands out to me is that there are no errors in the feed and the products synchronize well (I’ve attached a screenshot).

I thought the error might be with variable products, so I only synchronized the simple products to start with the easier ones. The errors are the same as the synced items.
Example: 13 items synchronized = 13 items with issues in data sources (not in the feed, everything looks fine there).
If I force a synchronization from the Facebook for WooCommerce plugin, the errors double.

This is the error I found in the WooCommerce log:

body: {“handles”:[“Acwy8o3PYCga2TxTFkxPIed8klapUbj7Kp1VQLpwSXUUcILDX95eMdgPRA_BdejLjtD7UgAlSB2UfHlE8GyU0UCQ”],”validation_status”:[{“warnings”:[{“message”:”Unrecognized field: The request for the product SME-BL_13494 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”SME-BL_13494″},{“warnings”:[{“message”:”Unrecognized field: The request for the product ROMA-2002_13387 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”ROMA-2002_13387″},{“warnings”:[{“message”:”Unrecognized field: The request for the product M3-1_13291 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”M3-1_13291″},{“warnings”:[{“message”:”Unrecognized field: The request for the product BAT-3003_13284 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”BAT-3003_13284″},{“warnings”:[{“message”:”Unrecognized field: The request for the product BAT-5005_13280 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”BAT-5005_13280″},{“warnings”:[{“message”:”Unrecognized field: The request for the product LIC-2001_13123 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”LIC-2001_13123″},{“warnings”:[{“message”:”Unrecognized field: The request for the product L2001_13117 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”L2001_13117″},{“warnings”:[{“message”:”Unrecognized field: The request for the product JV-3003_13111 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”JV-3003_13111″},{“warnings”:[{“message”:”Unrecognized field: The request for the product EXP-4003_13101 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”EXP-4003_13101″},{“warnings”:[{“message”:”Unrecognized field: The request for the product CE-8899_13093 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”CE-8899_13093″},{“warnings”:[{“message”:”Unrecognized field: The request for the product CE-8877_13085 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”CE-8877_13085″},{“warnings”:[{“message”:”Unrecognized field: The request for the product F10001_13056 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”F10001_13056″},{“warnings”:[{“message”:”Unrecognized field: The request for the product F10002_13050 contains an unrecognized field: (custom_fields)”}],”retailer_id”:”F10002_13050″}]}
CONTEXT: {“_legacy”:true}

I’ve already tried disabling all plugins just in case one of them was adding a custom field. I also checked the products, and this field doesn’t appear anywhere.
I also disabled all the custom scripts in the functions.php file. The error persists.

Thank you in advance for your time! 🙂