I see you’re using w3 total cache, you might want to temporarily deactivate that while you’re installing a new plugin until you get the plugin working as w3 will be using old objects and files from before the plugin was installed.
Thank you, thank you, thank you, Andy Bailey!
I’m brand new to all of this and was starting to lose my marbles trying to figure it all out. Your suggestion worked! Thanks again.
Zoe 🙂
