znewham

Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Woocommerce causing 502 Bad Gateway and invalid JSON response
    Thread Starter znewham

    (@znewham)

    4 years, 3 months ago

    Thanks Margaret,

    Here’s the report. Though I tried uninstalling WooCom and reinstalling it to see if that fixed the issue (no luck) so this is the report of the new WooCom:

    
### WordPress Environment ###

WordPress address (URL): https://www.plugin-test.historyhunt.co.uk
Site address (URL): https://www.plugin-test.historyhunt.co.uk
WC Version: 6.1.1
REST API Version: ✔ 6.1.1
WC Blocks Version: ✔ 6.5.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.0.3
Log Directory Writable: ✔
WP Version: ❌ 5.8.3 - There is a newer version of WordPress available (5.9)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: nginx/1.21.5
PHP Version: 7.4.27
PHP Post Max Size: 128 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.9-MariaDB-1:10.5.9+maria~focal
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: wp_
Total Database Size: 54.74MB
Database Data Size: 45.41MB
Database Index Size: 9.33MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 5.52MB + Index: 3.03MB + Engine InnoDB
wp_aioseo_cache: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.31MB + Index: 0.02MB + Engine InnoDB
wp_chained_choices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_chained_completed: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_chained_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_chained_quizzes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_chained_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_chained_user_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_db7_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_actions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_ig_blocked_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_campaigns: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ig_contactmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ig_contacts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_ig_contacts_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ig_contact_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_lists_contacts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ig_mailing_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ig_queue: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_ig_sending_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.11MB + Index: 1.05MB + Engine InnoDB
wp_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pms_member_subscriptionmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_pms_member_subscriptions: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_pms_paymentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pms_payments: Data: 0.38MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 14.50MB + Index: 1.61MB + Engine InnoDB
wp_posts: Data: 5.52MB + Index: 0.27MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_trigger: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 1.23MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
wp_wfConfig: Data: 1.42MB + Index: 0.00MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 1.02MB + Index: 0.06MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.14MB + Index: 0.19MB + Engine InnoDB
wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 1
attachment: 179
custom_css: 2
elementor_library: 1
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 5
nf_sub: 1
page: 66
pms-subscription: 6
post: 2
restriction: 1
revision: 1047
safecss: 1
wpcf7_contact_form: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (17) ###

All in One SEO: by All in One SEO Team – 4.1.6.2
Disable URL Autocorrect Guessing: by Hauke Pribnow – 2.0
Duplicate Page: by mndpsingh287 – 4.4.7
Elementor: by Elementor.com – 3.5.4
Email Users: by Mike Walsh & MarvinLabs – 4.8.8
Paid Member Subscriptions: by Cozmoslabs – 2.5.9
Shortcode For Current Date: by Imtiaz Rayhan – 2.1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.1

Use Any Font: by Dnesscarkey – 6.2
User Specific Content: by Bainternet – 1.0.6
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
Woo Custom Emails Per Product: by Alex Mustin – 2.2.9
WooCommerce Colors: by WooThemes – 1.0.7
WooCommerce: by Automattic – 6.1.1
Wordfence Security: by Wordfence – 7.5.7
WP Mail SMTP: by WPForms – 3.2.1
WP Triggers Lite: by WP Triggers – 2.5.3

### Inactive Plugins (8) ###

Black Studio TinyMCE Widget: by Black Studio – 2.7.0
Image Widget: by Modern Tribe
Inc. – 4.4.7

Simple Custom CSS: by John Regan – 4.0.5
Smush: by WPMU DEV – 3.9.4
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
WPForms Lite: by WPForms – 1.7.2
WP Super Cache: by Automattic – 1.7.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #14995 - /shop/
Basket: #14985 - /basket/
Checkout: #14986 - /checkout/
My account: #14987 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra  Child
Version: 0.8.6
Author URL: http://example.com
Child Theme: ✔
Parent Theme Name: Astra
Parent Theme Version: 3.7.6 – 3.7.7 is available
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 271
Oldest: 2021-04-09 09:31:14 +0100
Newest: 2022-01-13 10:40:12 +0000

Pending: 21
Oldest: -0001-11-29 23:58:45 -0001
Newest: 2022-02-01 12:38:33 +0000

Canceled: 63
Oldest: -0001-11-29 23:58:45 -0001
Newest: -0001-11-29 23:58:45 -0001

### Status report information ###

Generated at: 2022-02-01 12:38:19 +00:00
    Forum: Plugins
    In reply to: [WooCommerce] Woocommerce causing 502 Bad Gateway and invalid JSON response
    Thread Starter znewham

    (@znewham)

    4 years, 3 months ago

    Thank you for your reply Juan, and for the good work you do on this forum.

    However, I’d already performed a conflict test with all plugins and the theme. And still getting the error messages from Woocommerce (i.e. when all other plugins are disabled and using a different theme).

    So it seems like the issue is with Woocommerce. Unless there’s something up with my server…but then why would only Woocommerce be affected?

    Any more ideas would be much appreciated.
    Zac

Viewing 2 replies - 1 through 2 (of 2 total)