Zitec
Forum Replies Created
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Forum: Plugins
In reply to: [Emag Marketplace Connector] Mapping Categories problemHello @danimi123,
We noticed that you have not returned with feedback regarding this issue. We wish to inform you that in 3 days we will consider this issue as resolved and close this topic.
If in this period you are on vacation or there are other reason for your missing feedback, please contact us on wordpress@zitec.comBest regards,
Zitec Team@andreearadu : if you still have issues regarding the plugin, please contact us at wordpress@zitec.com and we will be glad to help!
Forum: Plugins
In reply to: [Emag Marketplace Connector] Crons errorHello,
We noticed that you have not returned with feedback regarding this issue. We wish to inform you that in 3 days we will consider this issue as resolved and close this topic.
If in this period you are on vacation or there are other reason for your missing feedback, please contact us on wordpress@zitec.comBest regards,
Zitec TeamForum: Plugins
In reply to: [Emag Marketplace Connector] Warnings / NoticesHello,
We noticed that you have not returned with feedback regarding this issue. We wish to inform you that in 3 days we will consider this issue as resolved and close this topic.
If in this period you are on vacation or there are other reason for your missing feedback, please contact us on wordpress@zitec.comBest regards,
Zitec Team- This reply was modified 8 years, 5 months ago by Zitec. Reason: wrong language used in reply
Forum: Plugins
In reply to: [Emag Marketplace Connector] API URLBuna ziua,
Am observat ca nu ati revenit cu un raspuns pe acest topic. Dorim sa va informam ca in decurs de 3 zile vom considera problema dumneavoastra ca fiind remediata si vom inchide acest topic.
Daca in aceasta perioada va aflati in concediu sau au existat alte motive pentru care nu ati reusit sa raspundeti, va rugam sa ne adresati o cerere pe wordpress@zitec.com.Va multumim,
Echipa ZitecForum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHello,
Thank you for your interest!
We are sorry that you are still having issues with the plugin installation.
We can assess your website for free but in order to do that we need the following:
* Access to the hosting service (usually is cPanel or FTP/SFTP with user and password)
* The WooCommerce system report (WooCommerce → Status → Get System Report).
* Access to your admin panel (link, user and password) – it must be an admin user.
* eMAG Marketplace account details (user and password).After we get all the above we can start to identify the issues and then to assist you for a fee in installing or setting up the plug-in.
Please send your message to contact@zitec.com.
Regards
Zitec TeamForum: Plugins
In reply to: [Emag Marketplace Connector] API URLBuna ziua,
Toate informatiile necesare le gasiti in documentatia disponibila aici: DocumentatieAPI URL, Username și Password sunt furnizate de către reprezentantul eMAG Marketplace
Echipa Zitec
Forum: Plugins
In reply to: [Emag Marketplace Connector] Product not sent to eMag MarketplaceHello and thank you for your interest in this plugin.
We can offer you a free evaluation to find out what are the conflicts or incompatibilities on your website and a paid support plan based on these findings. If you are interested please send us a request at wordpress@zitec.comBest regards,
Zitec TeamForum: Plugins
In reply to: [Emag Marketplace Connector] Crons errorHello and thank you for your interest in this plugin.
We can offer you a free evaluation to find out what are the conflicts or incompatibilities on your website and a paid support plan based on these findings. If you are interested please send us a request at wordpress@zitec.com.Also, please take note that in the updated plugin the cron system was changed. Please try first with updates to the plugin, WordPress core and WooCommerce.
Best regards,
Zitec TeamForum: Plugins
In reply to: [Emag Marketplace Connector] Products not sent to eMag market placeHello and thank you for your interest in this plugin.
Following up on your support request, we see that there are two issues that need addressing. Please follow up on Crons error for our response.Best regards,
Zitec Team- This reply was modified 8 years, 5 months ago by Zitec.
Forum: Plugins
In reply to: [Emag Marketplace Connector] Warnings / NoticesHello and thank you for your interest in this plugin.
Before we continue the support process, please make sure that you have read all the plugin documentation available here https://goo.gl/MhccZ1 and all the minimum requirements are met (which are also available in the documentation and on the right sidebar on the plugin page).
If after doing this and assuming that all the above requirements are met, there is still an issue with the plugin, we can offer you a free evaluation of the problem and a paid support plan (depending on the evaluation’s results) to solve this issue.
If you agree, please send us a request at wordpress@zitec.com.Best regards,
Zitec TeamForum: Plugins
In reply to: [Emag Marketplace Connector] Crons errorHello,
Please check documentation for the correct way to set up cron jobs.
Thank you
Forum: Plugins
In reply to: [Emag Marketplace Connector] Product not sent to eMag MarketplaceThe path seems correct.
Please send us a screenshot with your crons configuration from cPanel at wordpress@zitec.com.Thank you!
Forum: Plugins
In reply to: [Emag Marketplace Connector] Product not sent to eMag MarketplaceThe following are correct:
● php /home/username/public_html/index.php process-products
● php /home/username/public_html/index.php import-emkp-orders
● php /home/username/public_html/index.php delete-old-invoicesHow have you ran those commands and got that error? They should be run exclusively from CLI, not from browser.
Also, what version of the plugin do you have installed?
Forum: Plugins
In reply to: [Emag Marketplace Connector] Mapping Categories problemHello,
Please make sure that you have been granted access to eMAG Marketplace categories. The marketplace team can grant or deny access to some or all categories.
If you are sure that you have access to categories, please check the logs in the plugin directory. You should see there if there have been any issues with the requests.Thank you
Forum: Plugins
In reply to: [Emag Marketplace Connector] Product not sent to eMag MarketplaceHello,
The cron paths are incorrect. Please check the documentation for the correct ones. You can find them at section 5. Crons.
Also, in documentation you can find explanations for those settings.Romanian Documentation
English DocumentationHave a good day!