Thanks so much, Josh. I really appreciate your help!
I just purchased a 5-site license of the Plugin from them 3 days before I submitted the ticket 🙁
Josh, you sent me the correct link. Turns out, WooThemes Support Community [forum] is closed.
“The Community is no longer open for new submissions…”
It’s rather frustrating.
Thanks, Josh.
Their support forum is rather barren…the last question was 4 months ago and nobody has answered any questions/posts there. I submitted a ticket but haven’t received a response – and that was a week ago…