xadapter
Forum Replies Created
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Hi @tan57,
Can you please provide us a screenshot of the error that you are getting. We do not have any key for table rate basic plugin.
Once you share with us the screenshot, it will help us to help you.
Hi @sam1029,
Can you please confirm that :
Is the issue happening with live mode or test mode also?If you have not tested this, can you please test it in test mode and let us know?
Kindly approach us via the ticket with the license number.
Thanks.
Hi @dctotallockout,
We can provide you the solution only in our support forum.
Kindly raise a ticket here and provide us your order number. You can share the details of your case here so that we can help you.Forum: Plugins
In reply to: [WooCommerce Shipping Pro with Table Rate] Shipping basic broken…Hi @davek0974,
Ideally the data should not have gone. Can you please provide us a screenshot of the settings page?
Hi @sam1029,
It seems that you need to change the permission of the file.
The first step to troubleshoot this type of issue would be to check at your Apache error logs as this specific type status can be thrown due to many reasons.
Kindly approach your hosting service provider and give him the error logs. He should be able to help you with this.Hi Hogo,
We have already released a version using which you can get the delivery estimate in the same way as kept in cart/checkout page.
You can check it out.
Hi @dctotallockout,
Thanks for reaching out to us.
Yes, we do have a code snippet using you can switch the warehouse addresses by defining shipping classes to US and UK address. However, we provide this solution only with the premium version.Hope this helps!
Hi @awoolsey79,
For the product “Blackberry”, that you provided us, I placed the order in laptop and still not getting the UPS methods. Kindly check the attached screenshot.
Also, make sure that you have provided the weight and dimensions of the product accurately. If you are still not able to get the rates, just provide us the Debug request and response. Here is a video that will help you with getting the details
Forum: Plugins
In reply to: [Fedex WooCommerce Shipping Method Plugin] Fed Express Plug In from XAdaptorHi Darold,
Thanks for reaching out to us.
In order to check the problem, you can see the debug request and response. Here is a video that explains you to identify the problem and correct it.If you are still not able to understand it, just provide us the FedEx Request and FedEx Response here. We will help you with the solution.
Note : Make sure that you remove the account specific info from the request before sending us here.
Hi,
The reason you’re getting the first class even after adding two or more items, and the rates doubling up after adding items is because in the free version of the plugin we only have one packing option, ie, to pack items individually, so each item you add to cart will be sent as a separate package and shipping will be charged separately for each package, hence the weight and shipping charge for each package is individual.
If you want to pack these items together you need a different packing option, but “pack into boxes with weight and dimension” for multiple items is available only with the premium version of the plugin.
Let me know if you have any questions.
Regards,
Hi @awoolsey79,
When i logged in your website via mobile device, I cannot see any “Add to Cart” option. Can you please provide us a sample product using which I can check this?
Hi,
Unfortunately we do not have an option to do this with our plugin currently, we can only choose one check for option at a time.
Regards,
hi,
First please check if all the products in the cart have weight and dimension. and check if the calculation works if you increase the weight to 0.1 oz.
Please do provide the debug data while calculating the shipping cost, to turn on the debug mode you can enable debug mode in the plugin settings.
Regards,