wpvideogallery's Replies - page 7

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Viewing 15 replies - 91 through 105 (of 674 total)

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Forum: Plugins
In reply to: [All-in-One Video Gallery] No Results Found

Plugin Contributor wpvideogallery
(@wpvideogallery)

1 year, 12 months ago

Thanks. We received your support ticket and that helped us to find the reason for the issue and apply a fix 🙂

Reason for the issue:

I see that you have made the “Permalink Slugs” settings field empty under the “Video Gallery => Settings => SEO (tab) => Custom Permalink Slugs (submenu)” from your WordPress Admin Dashboard.

Technically, this field should NOT be empty and should have a value. So, I added a slug value there and that solved the issue. Note, you can change this slug value to whatever you like but it should not be empty.

The slug value added in the above settings is used in our plugin’s single video page URLs.

Hope this helped you!

Please feel free to contact us for further questions.

Forum: Plugins
In reply to: [All-in-One Video Gallery] No Results Found
Plugin Contributor wpvideogallery
(@wpvideogallery)

1 year, 12 months ago
Strange. Probably a misconfiguration issue.

Our last version introduced a new setting that is related to permalink rules. I’m afraid the setting is not updated on your website for some reason.

Kindly follow the solution below.
1. Activate the plugin again.
2. Go to the “Video Gallery => Settings => Advanced (tab)” from your WordPress admin dashboard.
3. Find the option named “Auto Flush Rewrite Rules” and simply enable that.
4. Save the changes and check again.
Hope this solved your issue!

If still the issue remains, kindly submit a ticket here https://plugins360.com/support/
Forum: Plugins
In reply to: [All-in-One Video Gallery] Random
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago
Aah. Sorry, this is a Bug from our last version 🙁

Generally, we will be very careful when making new releases. But, sorry that we are humans too and this happened out of our control. I promise that we will be more careful when making new releases in the future.

Solution:

Edit open the following file,
```
/wp-content/plugins/all-in-one-video-gallery/public/videos.php
```
Find the lines below (#316 – #317),
```
'orderby'         => (int) $related_videos_settings['orderby'],
'order'           => (int) $related_videos_settings['order'],
```
Replace them as follows,
```
'orderby'         => sanitize_text_field( $related_videos_settings['orderby'] ),
'order'           => sanitize_text_field( $related_videos_settings['order'] ),
```
Save the changes and check now.

Hope this solved your issue!
- This reply was modified 2 years ago by wpvideogallery.
- This reply was modified 2 years ago by wpvideogallery.
Forum: Plugins
In reply to: [All-in-One Video Gallery] Random
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago
1. Kindly go to the “Video Gallery => Settings => General (tab) => Single Video Page (submenu)” from your WordPress Admin Dashboard.
2. Scroll down to the “Related Videos” section.
3. Select “Random” from the “Order By” option.
4. Save the changes and check now.
Hope this solved your issue!

Please let me know if still the issue remains.
Forum: Plugins
In reply to: [All-in-One Video Gallery] Dailymotion videos

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago

There seems to be an issue with the Dailymotion Player API itself.

As a quick solution.

Kindly go to the “Video Gallery => Settings” menu from your WordPress Admin Dashboard, find the “Use Native Controls” settings, check the “Dailymotion” option, save the changes, and check now.

This should enable the native Dailymotion player.

Our next version would upgrade to the latest Dailymotion Player API. But, I’m afraid they have introduced some new restrictions on the API 🙁

Forum: Plugins
In reply to: [All-in-One Video Gallery] Video count
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago
Kindly check line #: 4033 in our latest POT file here https://plugins.trac.wordpress.org/changeset/3072329/all-in-one-video-gallery/trunk/languages/all-in-one-video-gallery.pot

You can see the string “%d videos found” has been included. But, I see this is missing in the WordPress translations project. I doubt the WordPress translations project requires the use of https://developer.wordpress.org/reference/functions/_n/ for the singular and plural forms of the numbers. I promise that our next version will do this. Kindly be patient.
- This reply was modified 2 years ago by wpvideogallery.
Forum: Plugins
In reply to: [All-in-One Video Gallery] Google Search Console “Blocked due to denied access (403)” errors
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago
The URLs in your screenshot “/wp-admin/admin-ajax.php?action=aiovg_update_views_count” do not belong to the video page and they are loaded when the plugin tries to update the views count.

So, you can safely ignore the errors – as “/wp-admin/admin-ajax.php?action=aiovg_update_views_count” is not a location that you will want the Google bot to visit.

I will recommend updating your robots.txt file so that “/wp-admin/admin-ajax.php?action=aiovg_update_views_count” access to bots is disallowed.
```
Disallow: /wp-admin/admin-ajax.php?action=aiovg_update_views_count*
```
Also, this doesn’t affect the standard video pages from indexing in your Google search results. Please let me know if you have any problem with this.
- This reply was modified 2 years ago by wpvideogallery.
Forum: Plugins
In reply to: [All-in-One Video Gallery] Video count

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years ago

Kindly double-check the file https://plugins.trac.wordpress.org/changeset/3072329/all-in-one-video-gallery/trunk/public/templates/videos-template-classic.php. We have added both the “%d video found” and the “%d videos found” translation strings.

I believe you are still using the old POT file. Kindly refer to the “Sync to the latest version” section in our “Translate to your Language” tutorial page here https://plugins360.com/all-in-one-video-gallery/translate-to-your-language/

Hope this solved your issue!

Forum: Plugins
In reply to: [Automatic YouTube Gallery] Fallback Message Hidden, When Not Live-Streaming
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 1 month ago
Thanks, we received your support ticket and we replied to that immediately. But, we didn’t receive any reply from you.

I’m afraid that you have not received our reply. So, we sent the same reply again today using our alternate email address. Kindly check and reply to that.
- This reply was modified 2 years, 1 month ago by wpvideogallery.
Forum: Plugins
In reply to: [All-in-One Video Gallery] Video titles
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago
Kindly try adding the following CSS code under the “Appearance => Customize => Additional CSS” menu from your WordPress Admin Dashboard,
```
.aiovg a {
    color: inherit;
}

.aiovg-social a {
    color: #fff;
}
```
Hope this solved your issue!
- This reply was modified 2 years, 2 months ago by wpvideogallery.
Forum: Plugins
In reply to: [Automatic YouTube Gallery] Fallback Message Hidden, When Not Live-Streaming

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago

Thanks for your reply.

We tried to recreate the issue on our local development environment using the same channel ID on your website. But, I confirm the fallback message is shown properly there.

So, I have no idea what is going wrong for you on your website. Kindly submit a ticket on our website https://plugins360.com/support/ with this post address https://wordpress.org/support/topic/fallback-message-hidden-when-not-live-streaming/. So, we could request a few more details about your website privately to further investigate the issue and get you a fix accordingly.

Thanks for your understanding!

Forum: Plugins
In reply to: [Automatic YouTube Gallery] Fallback Message Hidden, When Not Live-Streaming

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago

If you have problems sharing the site address here, kindly submit a ticket on our website here https://plugins360.com/support/ to privately share it with us.

Forum: Plugins
In reply to: [All-in-One Video Gallery] Video count

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago

Thanks for your suggestion.

I promise that our next version will have this issue addressed. Kindly be patient.

Forum: Plugins
In reply to: [All-in-One Video Gallery] Icon eye
Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago
My sincere apologies for any inconvenience caused.

Our last version introduced several design changes and I’m sorry that we are forced to do this to keep the plugin up to date with the latest design standards and also to allow room for any new meta elements added to the gallery. Note that our last version introduced the Likes/Dislikes button.

Also, we made several performance-related changes in the plugin’s JS files.

Solution:

Kindly try using the following CSS code,
```
.aiovg-views svg {
    display: none;
}
```
Hope this solved your issue!
Forum: Plugins
In reply to: [Automatic YouTube Gallery] Fallback Message Hidden, When Not Live-Streaming

Plugin Contributor wpvideogallery
(@wpvideogallery)

2 years, 2 months ago

Kindly refer to our demo website here https://demo.plugins360.com/automatic-youtube-gallery/live-stream/

So, the fallback message shows correctly when the channel doesn’t stream any live content.

Kindly share with us your site address where we can check this directly. So, we could get a clue about the issue and assist you accordingly.

Viewing 15 replies - 91 through 105 (of 674 total)

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