PORTFOLIO GALLERY TEAM
Forum Replies Created
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Forum: Reviews
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Buggy@ed-g we’ve checked your support topics and answered you. We really hope you’ll cooperate with us and will provide more details regarding this issue. So we’ll be able to understand what’s the problem and will definitely do our best to help you figure them out asap.
Anyway, thanks for the feedback and looking forward to hearing from you…
@ed-g could you please provide more details regarding your issue? E.g. can you provide the web page url where we can check the issue for you? Also, if you don’t want publicly share anything, you can send an email to support@wpsofts.com. We’ll do whatever needed to help you figure the issues out asap.
Thanks in advance for cooperation. Looking forward to hearing from you…
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Help pleaseAs I mentioned in the second thread you’ve opened, it’s something related to the short-code you’ve most probably missed.
Copy your gallery short-code from GridKit->Gallery section and put wherever you want to show your gallery. E.g. create a new WordPress page or post for your gallery and past the short-code there. Your gallery will appear on that page now!
GridKit doesn’t generate any pages for you, it generates a short code for your gallery. You can copy the short-code from GridKit section and put wherever you want to show your gallery. E.g. You can create a new WordPress page or post for your gallery and past the respective short-code as a content. When you visit that page new, you’ll see your gallery there.
You should copy/past your grid’s short-code and put wherever you want to display it! If you navigate to GridKit section, you’ll see your grids and their short-codes listed in the table.
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Video from dropbox@shamsabir you can use YouTube, Vimeo or WordPress uploaded videos at this moment. Dropbox is not supported yet!
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Video ordering@shamsabir simply drag/drop each video up or down to put the position you wish.
Dear @jfilmall,
Thank you for using our product!
Could you please send us some screenshots from your admin panel, so we could see the problem and be able to help you?P.S. You can send them to this email: wpsofts@gmail.com
In your catalog’s settings section, you can find an option called “Notify me when…”. Make sure the option is checked. Also, there’s an input called “Email to …”, enter your email address where you’d like to receive your notifications.
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Remove categoriesNavigate to your settings section and uncheck “Show category filters” option located under “Advanced” subsection.
Please check this option out and let us know if you have any questions regarding this matter.
Simply update GridKit to the latest version and the issue will be resolved!
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] CompatibilityYes, it’s!
Just one minor note: If you see something disappeared from your front end, please re-save your grid to fix the issue! We’ve had clients who reported that icons or categories were disappeared after updating the plugin or WordPress. Re-save should definitely fix this problem.
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Lazy loadingSimply navigate to your grid’s settings section and uncheck “Lazy load” option. The option located under “Advanced” subsection.
This is a known issue related to the update, try to re-save your grids. If this won’t help you, keep us posted we’ll look into it for you.