PORTFOLIO GALLERY TEAM
Forum Replies Created
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On the website you’ve mentioned in your topic, nothing could be found related to GridKit. Have you replaced it or I’m missing something?
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Slider not workingReally sorry for the late reply!
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Slider not workingI’ve checked and could not find a slider in the website you’ve mentioned above. So, if the issue is still actual, please let me know.
I see you had a email conversation with us regarding this matter. The issue was resolved and the resolution was this:
You had an optimization plugin installed on your website. So, excluding two scripts (gkit-winready.js and gkit-pkg.js) and one css (/uploads/grid-kit/styles.css) files in your optimization plugin worked for you.
If someone running a similar issue, do not forget to cleanup website caches as well, of course if you have a caching plugin installed
According to the feedback we’ve collected, this happened due to running outdated version of the plugin on the latest WordPress. So, the update should resolve the issue!
I’m checking the website and I see it’s up and running. So, I guess you were able to get the issue resolved on your end for now.
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Drafts don’t saveThis notices were resolved in the latest versions of GridKit. As well as the request has been processed, so I’m going to mark this topic as resolved now.
I’m sorry to inform, but it’s not supported now!
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Gridkit errorThis happened in old Premium versions after WordPress upgrade, simply update the plugin to the latest version and the issue will be resolved.
If you’re using any optimization plugin could you please check if scripts differed loading or magnification is disabled the issue persists? Don’t forget to cleanup caches after any changes to make sure you’re not running cache related issues as well.
P.S. If you’ve not updated the plugin to the latest version, check it out as well. For free version it should be 1.8.23, otherwise 1.8.47
Could you please send an email to support@wpsofts.com? We’ll collect more information and will try to figure it out for you asap.
Do you have Autoptimze plugin installed? If yes, could you please check if JS Aggregation option is enabled or not? If it’s enabled, try to put this path in the exceptions to see if it resolves the issue or not. For Free version put this path “/wp-content/plugins/portfolio-wp/”, otherwise this one “/wp-content/plugins/grid-kit-premium”
We don’t support CTA button on the image inside the popups at this moment. But we have a link button in the full style popups. E.g. please click on “Full Screen Popup (Light Theme)” demo here https://wpsofts.com/grid-kit-demo/ and you’ll see the link button appears on the top right corner in the popup view.
Hey, yes all the above mentioned functionality is supported in our plugin. Few demos you can checkout here: https://wpsofts.com/grid-kit-demo/
BTW: Lazy loading functionality you can checkout here: https://wpsofts.com/grid-kit-demo/lazy-loading/
Forum: Plugins
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] Image Custom SizeYes, you can! All dimensions are customizable from the settings section.
Please send an email to support@wpsofts.com! We’ll check what’s the problem there, that you don’t see the update we’ve released.