Niall a11n
Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] Rich text in descriptionThanks for the update.
But what about this so called rich_text_description field option. It said that “If you use a data feed to manage your items, add the optional rich_text_description field to your feed to use rich text and HTML formatting in your description.”
Hmm, it looks like the Facebook documentation you shared also states that HTML cannot be used:
Link to image: https://d.pr/i/lv5848Where are you seeing the notification about the
rich_text_descriptionfield?Hi @lsjl1,
Thanks for sharing the System Status Report and screenshot of the Orders page.
I had a closer look at your site’s checkout page, and noticed there are a few errors on the page:
Link to image: https://d.pr/i/xDW8U3These errors suggest there is a plugin or theme conflict on this site, which might explain why there are payment errors on this site but not your other sites.
The best way to determine if there is a conflict is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Please let us know how that goes or if you still have problems with pending payments.
Forum: Plugins
In reply to: [WooCommerce PayPal Checkout Payment Gateway] Alert with no option to discardHey @jrmora,
Just to let you know, we now have a handy guide explaining how to switch to PayPal Payments that I think you will find helpful. You can find the guide here: PayPal Payments Upgrade Guide
Best,
NiallForum: Themes and Templates
In reply to: [Storefront] woocoommerce reviews not visible in frontendHi @cowebbraunfels,
Thanks for the update!
I had a look at https://wp.kunden2-das-webconcept.de/?product=muster and several other pages, but do not see any review placeholders.
Next, I had a closer look at your System Status Report, and found that you have our premium Storefront Reviews plugins.
If you purchased Storefront Reviews on WooCommerce.com, please contact us at WooCommerce.com > My Account > Support.
Also, please include a link to this forum thread, so that we can keep track of what’s already been done. Please also make sure to switch back to the parent Storefront theme, so we can troubleshoot from there, as we do not support child themes and other customizations.
We will be able to help you further there.
Forum: Themes and Templates
In reply to: [Storefront] Edit Handheld Footer Menu – StorefrontHi @greencl,
Thanks for the update.
Hmm, the code I shared was for the cart, rather than add to cart. My apologies for the confusion.
The code for getting the add-to-cart is a little complicated, as it needs to work only on the product pages. If not, there would be now way of knowing what product to add-to-cart.
Coding this feature gets even more complex when factoring in that it should only work on mobile.
As such, this customization would best be suited to an experienced developer. I’m going to leave this topic open for a bit longer to see if anyone is able to chime in and help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce, as well as the Storefront developer documentation
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack for help. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.Forum: Themes and Templates
In reply to: [Storefront] Review rating stars are ‘hollow’Forum: Plugins
In reply to: [Meta for WooCommerce] Connection problemHey @ptptpt,
Sorry to hear you are still having trouble connecting your store to Facebook 😞
Unfortunately, still the same; / I also cleaned the facebook settings for woocommerce in: woocommerce-status, but it also did not do anything
Hmm, I think it would be best for us to take a closer look at your site. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further over there!
Given that we’ll be supporting you further via WooCommerce.com, I’ll go ahead and mark this thread as resolved now. We look forward to hearing from you via WooCommerce.com!
Forum: Themes and Templates
In reply to: [Storefront] Font Awesome icons fails sometimesGreat question! Per the Update Font Awesome to version 5.12.1 closed Github issue, it looks like this feature would not be implemented anytime soon:
as Storefront uses the SCSS files instead of the CSS file, including the latest Font Awesome CSS file remote, as suggested in that issue, will not work.
Please let me know if you have any further questions!
Forum: Themes and Templates
In reply to: [Storefront] Previous and Next images off screenHi @bloke,
We haven’t heard back from you for a while, so I’m going to mark this post as resolved. If you have any further questions or need additional help with the Storefront theme, please start a new thread and we’ll be able to help you out there.
Thanks!
Hi @brodward,
Thanks for reaching out to us!
This issue is currently being investigated by our developers in this bug report:
https://github.com/woocommerce/facebook-for-woocommerce/issues/1777
As we have no further information to share other than what is in that report, we recommend subscribing to the report to follow the process. This step will allow you to be the first to find out when the bug is fixed.
You can subscribe by selecting this button on the GitHub repo (this will only be visible if you have a GitHub account, which can be done for free):
Link to image: http://cld.wthms.co/2EmX9KI’ll go ahead and mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Forum: Themes and Templates
In reply to: [Storefront] Font Awesome icons fails sometimesHi @pablomiralles,
Thanks for clarifying about the existing Font Awesome bug report.
In terms of Storefront, it looks like we have an existing enhancement request about improving Font Awesome integration by separating the icon styles that seems to confirm here that we are using SCSS.
Is the existing enhancement request similar to what you are asking about?
Forum: Themes and Templates
In reply to: [Storefront] size of site logo & tagline gone after logo addedHi @freelylw,
My apologies for the misunderstanding. I had a closer look at the thread and it looks like you would like to display the logo _and_ the tagline at the same time, right?
This functionality will require some additional customization and settings, as it is not possible to display both the logo and tagline at the same time. By default, the logo replaces the site title and tagline.
To display the logo and tagline at the same time, please do the following:
1. Visit Appearance > Customize > Site Identity
2. SelectRemoveto remove the logo from displaying. Also, please make sure to add a site title (we will hide the site title later on via code) and tagline andPublishthe changes if you have not already done that.
3. Add this code to the Appearance > Customize > Additional CSS section of your site’s Customizer:/* Storefront - Display logo and site title | SF forum wp.org */ .site-branding .site-title a { display: none; } .site-branding::before { content: url(/wp-content/uploads/2021/06/cropped-luut-2.png); /* Change the logo's URL if needed */ background-repeat: no-repeat; width: 120px; height: 70px; }You may need to reload the page to see the changes, which should look something like this:
Link to image: https://d.pr/i/RN4LUMIn short, the code hides the site title and displays the logo in its place (you will need to update the logo’s URL in the code if you decide to use a different logo image).
Does that work for you?
Forum: Reviews
In reply to: [Google for WooCommerce] Seems to be working!Hi @gsdxena,
Thanks for sharing this positive review. I am happy to hear you had a good experience with the plugin so far.
Only thing I don’t see is where I get my $150 free advertising on google but I will ask as soon as I’m ready.
Hmm, there are specific criteria to get the $150 advertising, which you can learn more about here. In short,
- The promotional code will be applied when you start spending and serve your first ad impression, and whatever you spend over the next 30 days, up to $150, will be added back to your account.
- The account has no other promotions applied.
- The account is billed to a country where Google Partners promotions are offered.
- The account served its first ad impression within the last 14 days.
Please let us know if you have any questions or need any help with the plugin!
Forum: Themes and Templates
In reply to: [Storefront] Font Awesome icons fails sometimesHi @pablomiralles,
Thanks for the update. Yes, we are indeed using the glyphs like
\e000. I recommend checking the Font Awesome Cheatsheet for the glyphs, which appear right next to the icon names.For instance,
\e000iscaravan-alt:
Link to image: https://d.pr/i/bjXhX3The
e000is meant for use in CSS, whereas thecaravan-altis meant for use as HTML or for targeting the icon via CSS to style it.It would be great if you could share a screenshot of the problem the next time you see the icons not appearing correctly.
Based on the
“”characters you shared, it seems like there is an encoding problem related to this existing Font Awesome bug.Does the bug report look similar to the problem you are having?
Forum: Themes and Templates
In reply to: [Storefront] size of site logo & tagline gone after logo addedHi @freelylw,
Thanks for sharing further details.
I had a look at your site, and it looks like you should be able to set the roughly
120 × 90 pixelslogo size by adding this code to the Appearance > Customize > Additional CSS section of your site’s Customizer:/* Change Storefront logo width | SF forum wp.org */ .site-header .site-logo-anchor img, .site-header .site-logo-link img, .site-header .custom-logo-link img { width: auto; }Here’s what that should look like:
Link to image: https://d.pr/i/rs6ykWWhat’s happening currently is that the logo size is about
230 × 134 pixels(about double the size you uploaded), which is meant to replace the Site Title and Tagline. Changing thewidthtoautosets the width to the image’s width, which is120 pixels.Please let us know if that works for you or if you need further help!