WPGMaps
Forum Replies Created
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Forum: Reviews
In reply to: [WP Go Maps (formerly WP Google Maps)] 403 error pageHi Jeannene.
Our website is back up and running. It might take a few minutes for this to reflect globally though.
A one star review has a seriously negative impact against our plugin. It would be greatly appreciated if you would consider changing it as this outage was entirely out of our control.
If you require any assistance with purchasing the plugin, or any other issues you may experience, please don’t hesitate to drop us a mail at http://www.wpgmaps.com/contact-us/
My apologies for any inconvenience caused by this.
Forum: Reviews
In reply to: [WP Go Maps (formerly WP Google Maps)] 403 error pageHi there.
Our host is currently experiencing issues with their servers. They are working on the issue and we hope to be back online as soon as possible.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Admin side errorHi there.
I still get a ‘Connection timed out’ error when visiting those links. Does your site perhaps block visitors based on Geolocation? We are based in South Africa.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Admin side errorHi there.
I can’t seem to access any of those links as I get a ‘Connection timed out’ error. Please confirm if they are still valid on your side?
Hi there.
So sorry about this, we did not realize it would have such an effect on the other languages. We’ll address this as soon as possible.
My sincerest apologies for any inconvenience caused.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] clustersHi there.
For further assistance regarding our premium plugins, please get in touch with us via our contact page (http://wpgmaps.com/contact-us) as this forum only supports the basic version of the plugin. Sorry about that.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Map not displaying after updateHi InvaderNat
I’ve responded to your new topic regarding this, as it seems the Google Maps API is loading more than once on the page.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Admin side errorHi there.
Would it be possible for you to send me a screenshot of what you are experiencing? What versions of WordPress and the plugin are you currently using?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] map not showing after updatesHi InvaderNat
I visited your site and the map seems to be appearing as intended.
There does however seem to be an additional Google Maps API call being made on your site (its loading twice from different sources). Would you be comfortable in removing the second call? It’s likely in one of your theme’s files 🙂
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] limit google maps areaHi there.
Unfortunately you can only set the zoom level and center point to a certain country, however, you cannot only display a specific country on the map at this point in time.
My apologies for any inconvenience caused.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Remove click eventHi there.
Sorry for only getting back to you now.
Unfortunately these forums only support the Basic version of the plugin. For Pro version support, please get in touch with us via our contact page here http://www.wpgmaps.com/contact-us/
Forum: Reviews
In reply to: [WP Go Maps (formerly WP Google Maps)] Very disappointedHi there.
So sorry to hear you feel this way.
The free version does however still give you a fully functionable map that allows you to add markers to it, as well as a store locator, which many plugins don’t even offer.
Regarding the poor support you received, may I ask what name you used when contacting us so that I can look into this further?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Full page mapHi there.
This can be done if your containing element that the map is put into, has a height. I’d recommend doing something like this:
<div class='my_custom_map'> [wpgmza id='1'] </div>With the following CSS:
.my_custom_map{ width: 100%; height: 100vh; }Does this help at all?
Hi there.
Please advise what name we can reference you by to ensure you are responded to ASAP regarding this? (If someone hasn’t responded to you already)
Unfortunately we cannot provide Pro version support for the plugin on these forums as they only support the Basic version. So sorry about that.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Map Not ShowingHi David.
Please contact us via our contact page (http://wpgmaps.com/contact-us) for Pro version support as this forum only supports the Basic version of the plugin.