WPCharitable

We are going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

@dlongneckercomcastnet Thanks for reaching out. Version 1.7.0.5 back in 2022 did have a bug related to updating. What I would recommend would be to manually update the plugin (and if you want to err on the side of caution do a backup first). There is a a newer version of lite. You can download the zip file and overwrite the current version by going to “Plugins” -> “Add Plugin” and uploading the zip file, which then WordPress should ask you if you want to override.

Or install it via FTP:

https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Hope this helps and happy to answer further questions. Thanks for using Charitable for over 10 years!

@avabusiness Thanks for reaching out with this question!

If you have used these gateways in the past, disabling them in Charitable turns off (among other things) the webhooks so that these gateways cannot effectively communicate with Charitable. Further action depends on the context – disabling these does not in any way change settings, alter previous donations or remove webhooks from Stripe and Paypal. If you want to cleanly remove all connections you might need to remove webhooks or disable IPN, etc. from Stripe and Paypal.

Hope this helps. Let me know if you have any further questions.

@mosheaflalo

Thanks for reaching out. I’m not sure i’m understanding the request as it relates to Charitable. If you are taking about Charitable, the Lite version in the WordPress repo is free (and handles offline payments so you can manually add donations or manually approve submitted payments). While the Lite version Charitable doesn’t have “users + groups” some of that functionality exists in the Pro version.

Not sure if this helps, but please feel free to reach out here if there are questions (feel free to go into as much detail as you want) about Charitable. Have a good day!

@yopyop22 Thanks for reaching out. Here is documentation on our shortcodes, including profile and donation history (which are separate): https://www.wpcharitable.com/documentation/account-shortcodes/

If you are using these and they aren’t showing then can you share a screenshot of the page and the admin page that is generating the profile? Note that you should made a sample/test donation and be logging in as the user when viewing the frontend. Thanks.

@olgazawisza2024 No problem. I’m closing this ticket for now. Feel free to reach out, and we are happy to continue trying to help best we can. Have a good Thursday!

@olgazawisza2024 Thanks for reaching out.

We attempted to reproduce the issue locally (with the version you are using, and with the latest version that was recently released) and currently we cannot. Our best guess so far is that either you have a file missing or somehow your install isn’t loading a JavaScript file that is key to making the drag and drop work.

I would do a view source on the page you are getting an error and see if you are loading the drag-fields.js in the HTML (and confirm the file exists and has code). The JS error in your console seems to indicate that this isn’t being loaded.

If you can confirm it’s loading then we can try asking for additional information. I realize you are on a localhost with no public HTML. But if you want to provide the site details: you can copy and paste the information in Charitable’s Tools->System Info into pastebin.com and share with us that link. We might see some clues in there. You can also try seeing if enabling/disabling WP_DEBUG has any effect (based on your report it looks like you have it on).

Hope this helps!

@jozuakunn No problem. Glad we could help! Look for changelogs starting AFTER 1.8.3.7 and you might see this tweaked. Have a good one!