wp47

You are exactly right… The default credit card smart button works, but the PayPal Card Processing new gateway does not.

Here is the report….

### WordPress Environment ###

WordPress address (URL): https://bandtoday.com
Site address (URL): https://bandtoday.com
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.6.0
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.3.33-1+0~20211119.91+debian9~1.gbp618351
PHP Post Max Size: 800 MB
PHP Time Limit: 1000
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 499 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.5.0
WC Database Prefix: wp_27dpyczvmf_
Total Database Size: 323.09MB
Database Data Size: 188.24MB
Database Index Size: 134.85MB
wp_27dpyczvmf_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_attribute_taxonomies: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_order_items: Data: 0.28MB + Index: 0.11MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lumise_backgrounds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_bugs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_categories: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_categories_reference: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lumise_cliparts: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
lumise_designs: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
lumise_distress: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_fonts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_languages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_mydesigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_orders: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_order_products: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
lumise_price_discount: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lumise_printings: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lumise_products: Data: 0.42MB + Index: 0.11MB + Engine InnoDB
lumise_sessions: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
lumise_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lumise_shapes: Data: 0.22MB + Index: 0.03MB + Engine InnoDB
lumise_shares: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
lumise_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lumise_tags_reference: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lumise_templates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_27dpyczvmf_actionscheduler_actions: Data: 2.52MB + Index: 1.27MB + Engine InnoDB
wp_27dpyczvmf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_actionscheduler_logs: Data: 1.52MB + Index: 0.66MB + Engine InnoDB
wp_27dpyczvmf_ac_abandoned_cart_history_lite: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_ac_guest_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_aws_cache: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_aws_index: Data: 7.52MB + Index: 6.03MB + Engine InnoDB
wp_27dpyczvmf_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_bv_fw_requests: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_bv_ip_store: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
wp_27dpyczvmf_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_comments: Data: 0.23MB + Index: 0.31MB + Engine InnoDB
wp_27dpyczvmf_fm_file_action_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_mclean_refs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_nm_personalized: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_options: Data: 2.31MB + Index: 0.19MB + Engine InnoDB
wp_27dpyczvmf_postmeta: Data: 79.61MB + Index: 41.16MB + Engine InnoDB
wp_27dpyczvmf_posts: Data: 9.52MB + Index: 4.06MB + Engine InnoDB
wp_27dpyczvmf_termmeta: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
wp_27dpyczvmf_terms: Data: 0.28MB + Index: 0.25MB + Engine InnoDB
wp_27dpyczvmf_term_relationships: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_27dpyczvmf_term_taxonomy: Data: 0.33MB + Index: 0.34MB + Engine InnoDB
wp_27dpyczvmf_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_usermeta: Data: 2.52MB + Index: 0.34MB + Engine InnoDB
wp_27dpyczvmf_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_27dpyczvmf_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_27dpyczvmf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_wc_order_product_lookup: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
wp_27dpyczvmf_wc_order_stats: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_27dpyczvmf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_wc_product_attributes_lookup: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_27dpyczvmf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wc_product_meta_lookup: Data: 2.52MB + Index: 3.09MB + Engine InnoDB
wp_27dpyczvmf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_woobe_history: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_27dpyczvmf_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_27dpyczvmf_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wpfm_shortcodes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_27dpyczvmf_wps_hit: Data: 0.14MB + Index: 0.52MB + Engine InnoDB
wp_27dpyczvmf_wps_index: Data: 45.58MB + Index: 46.69MB + Engine InnoDB
wp_27dpyczvmf_wps_key: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_27dpyczvmf_wps_object_term: Data: 10.52MB + Index: 20.09MB + Engine InnoDB
wp_27dpyczvmf_wps_object_type: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_27dpyczvmf_wps_query: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wps_uri: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_27dpyczvmf_wps_user_agent: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_27dpyczvmf_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 5830
custom_css: 2
custom-css-js: 6
et_body_layout: 13
et_footer_layout: 3
et_header_layout: 4
et_pb_layout: 35
et_template: 116
et_theme_builder: 2
grid_template: 6
nav_menu_item: 83
page: 46
pi_fees_rule: 1
popup: 1
popup_theme: 6
post: 9
product: 2910
product_variation: 12771
project: 151
revision: 3
shop_coupon: 3
shop_order: 1514
wc_afrsm: 2
wc_afrsm_zone: 2
wd_button: 2
woo_discount: 2
woo_discount_cart: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (52) ###

a3 Lazy Load: by a3rev Software – 2.4.9
Advanced Woo Search: by ILLID – 2.53
Akismet Anti-Spam: by Automattic – 4.2.3
Breeze: by Cloudways – 2.0.4
Bulk Price Converter for WooCommerce Pro: by Algoritmika Ltd – 1.4.2
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Conditional extra fees for WooCommerce: by PI Websolution – 1.0.61
Simple Custom CSS and JS: by SilkyPress.com – 3.39
Custom Sidebars: by WebFactory Ltd – 3.35
Divi Booster: by Dan Mossop – 3.8.5
Dreamstime Stock Photos: by Dreamstime – 3.8
Duplicate Page: by mndpsingh287 – 4.4.8
Easy SVG Support: by Benjamin Zekavica – 3.2.0
Elegant Themes Updater: by Elegant Themes – 1.2
Flexible Checkout Fields: by WP Desk – 3.2.3
Force Reinstall: by Tyganeutronics – 1.0.3
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.5.2
Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
Lumise - Product Designer Tool: by King-Theme – 1.9.9
Mailjet for WordPress: by Mailjet SAS – 5.2.12
Manage Notification E-mails: by Virgial Berveling – 1.8.2
No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6
Personal Contact Info Widget: by Juan Sanchez Jr. – 1.3
Plugins Garbage Collector (Database Cleanup) Old!: by Vladimir Garagulya – 0.14
Post Order By Category: by Atanas Yonkov – 1.05
N-Media WooCommerce PPOM PRO: by Najeeb Ahmad – 18.10
Quantity Field on Shop Page for WooCommerce: by Wooassist – 1.4.3
Really Simple SSL: by Really Simple Plugins – 5.3.2
Contact Info Widget: by Riotweb.nl – 2.6.2
Sold Out Badge for WooCommerce: by Charlie Etienne – 4.3.1
Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.31
TC Custom JavaScript: by Tiny Code – 1.2.3
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
Quantity Plus Minus Button for WooCommerce: by CodeAstrology – 1.1.1
Woo Discount Rules: by Flycart – 2.4.0
WooCommerce Blocks: by Automattic – 7.6.0
Min Max Quantity & Step Control for WooCommerce: by CodeAstrology – 2.7
Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.12.0
WooCommerce Bulk Editor: by realmag777 – 2.0.5.1
WooCommerce Customizer: by SkyVerge – 2.7.6
Booster for WooCommerce: by Pluggabl LLC – 5.5.7
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 24.8
WooCommerce Product Search: by itthinx – 4.6.0
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.6
Remove SKU From Product detail page: by Prem Tiwari – 1.3.2
WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.6
WooCommerce: by Automattic – 6.5.1
WP File Manager: by mndpsingh287 – 7.1.5
WP-Optimize Premium - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.3

WP phpMyAdmin: by Puvox.software – 5.2.0.1

### Inactive Plugins (5) ###

Bulk Price Editor for WooCommerce: by WPWhale – 1.8.1
PW WooCommerce Bulk Edit: by Pimwick
LLC – 2.97

Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.4.1
WooCommerce Admin: by WooCommerce – 3.3.2
Woo Discount Rules PRO 2.0: by Flycart – 2.3.13

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Object Cache Pro (Drop-in)

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
Object Cache Pro (MU): by Rhubarb Group – 1.14.5

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #28201 - /
Cart: #669 - /cart/
Checkout: #671 - /check-out/
My account: #36371 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Divi
Version: 5.4.36
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
Vault enabled: ✔
Logging enabled: ✔
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 4,956
Oldest: 2022-04-20 16:54:37 +0000
Newest: 2022-05-16 12:35:40 +0000

Failed: 2
Oldest: 2020-05-18 05:14:34 +0000
Newest: 2020-10-29 22:51:03 +0000

Pending: 5
Oldest: 2022-05-16 12:41:28 +0000
Newest: 2022-05-19 12:15:34 +0000

### Status report information ###

Generated at: 2022-05-16 12:35:42 +00:00

Thank you for the reply!

There is a little more info that may be helpful in troubleshooting.

A few months ago we began a website redesign and created a staging site of our live site at the time. This plugin was already on the live site and was working perfectly.

The staging site was not secure so I did not touch the PayPal payments plugin, knowing it would not work. Fast forward to yesterday, the redesign was complete so I pushed the staging site to become live.

It was then I noticed credit card functionality is not working. It is almost as if the plugin does not pick up that the site is now on a secure server and simply fails at checkout?

I did test for a theme conflict by enabling storefront and disabling all other plugins except WooCommerce and this plugin, but the issue persisted.

I also attempted to uninstall the plugin and reinstall, but previously entered settings are still there at each install. What steps should I take to completely remove the plugin to get back to a fresh install?

Hopefully a little more background will help in troubleshooting.

Thank you for your help!

Thank you! That did the trick!

I went line by line in email templates while comparing with a freshly downloaded woocommerce email template. All the code is the same.

Any other suggestions? Why would woocommerce attributes variations show in new order and customer emails but not PPOM variations?

If you could provide specific details on how to resolve that would be excellent.

Thank you!