wordsergi
Forum Replies Created
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Hi,
Yes, both address are the same and start with https://Cheers
Hi,
thank you for your replay.I think I misspoke.
The customer cannot complete the payment process via stripe.A failed order is generated and a failed order email is sent
With Paypal plugin I have not encountered this problem, the order is completed and the payment is transferred at the time of shipment.
- This reply was modified 4 years, 4 months ago by wordsergi.
Hi,
here is the answer by the host:
Good morning
I confirm that the server is not “masked” by any caching or load balance system.
The only system that could give this kind of services is cloudflare, but it is not active on your domain.At the domain level I see that DNSSEC is active, I suggest you to check with stripe if this setting could be somehow blocking for them or if it needs a different configuration.
- This reply was modified 4 years, 4 months ago by wordsergi.
Hi,
I’m waiting for the host’s response.
For now I paste below the System Status and Error LogSystem Status:
### WordPress Environment ### WordPress address (URL): https://www.metisjewels.it Site address (URL): https://www.metisjewels.it WC Version: 6.0.0 REST API Version: ✔ 6.0.0 WC Blocks Version: ✔ 6.3.3 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.9.4 Log Directory Writable: ✔ WP Version: 5.8.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.4.27 PHP Post Max Size: 40 MB PHP Time Limit: 60 PHP Max Input Vars: 10000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.31-MariaDB-0+deb10u1 Max Upload Size: 40 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.0.0 WC Database Prefix: shlwp54_ Dimensione totale database: 26.19MB Dimensione dati database: 21.53MB Dimensione indice database: 4.66MB shlwp54_woocommerce_sessions: Dati: 1.02MB + indice: 0.02MB + motore InnoDB shlwp54_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB shlwp54_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB shlwp54_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_actionscheduler_actions: Dati: 0.27MB + indice: 0.39MB + motore InnoDB shlwp54_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_actionscheduler_logs: Dati: 0.14MB + indice: 0.14MB + motore InnoDB shlwp54_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB shlwp54_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_options: Dati: 2.39MB + indice: 0.13MB + motore InnoDB shlwp54_pimwick_gift_card: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_pimwick_gift_card_activity: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_postmeta: Dati: 1.52MB + indice: 1.92MB + motore InnoDB shlwp54_posts: Dati: 14.45MB + indice: 0.23MB + motore InnoDB shlwp54_sib_model_contact: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_social_users: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_term_relationships: Dati: 0.11MB + indice: 0.08MB + motore InnoDB shlwp54_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_usermeta: Dati: 0.08MB + indice: 0.03MB + motore InnoDB shlwp54_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB shlwp54_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB shlwp54_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB shlwp54_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB shlwp54_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_wc_product_meta_lookup: Dati: 0.08MB + indice: 0.13MB + motore InnoDB shlwp54_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_woo_shippment_provider: Dati: 0.08MB + indice: 0.00MB + motore InnoDB shlwp54_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_yoast_indexable: Dati: 0.23MB + indice: 0.25MB + motore InnoDB shlwp54_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB shlwp54_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB shlwp54_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB shlwp54_yoast_seo_links: Dati: 0.16MB + indice: 0.14MB + motore InnoDB shlwp54_ywcars_messagemeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB shlwp54_ywcars_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### acf-field: 2 acf-field-group: 1 attachment: 286 blocks: 11 custom_css: 1 jetpack_migration: 2 jp_img_sitemap: 2 jp_sitemap: 2 jp_sitemap_master: 2 nav_menu_item: 1 oembed_cache: 8 page: 17 post: 1 product: 2 product_variation: 260 revision: 382 shop_coupon: 2 shop_order: 4 shop_order_refund: 1 wapf_product: 1 wpcf7_contact_form: 6 yith_refund_request: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (18) ### Query Monitor: by John Blackbourn – 3.8.1 Advanced Product Fields for WooCommerce: by StudioWombat – 1.4.3 Akismet Anti-Spam: by Automattic – 4.2.1 Contact Form 7: by Takayuki Miyoshi – 5.5.3 Facebook for WooCommerce: by Facebook – 2.6.8 GA Google Analytics: by Jeff Starr – 20210719 Jetpack: by Automattic – 10.4 Google Ads & Marketing di Kliken: by Kliken – 1.0.7 Tawk.to Live Chat: by Tawkto – 0.6.0 W3 Total Cache: by BoldGrid – 2.2.1 Monitoraggio avanzato della spedizione per WooCommerce: by zorema – 3.3.1 Variation Swatches for WooCommerce: by RadiusTheme – 2.1.1.4 WooCommerce Stripe Gateway: by WooCommerce – 6.0.0 WooCommerce PayPal Payments: by WooCommerce – 1.6.4 WooCommerce PDF Invoices Italian Add-on: by laboratorio d'Avanguardia – 0.7.0.21 WooCommerce: by Automattic – 6.0.0 Yoast SEO: by Team Yoast – 17.8 YITH Advanced Refund System for WooCommerce: by YITH – 1.1.5 ### Inactive Plugins (0) ### ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: object-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) pw gift card (pw-gift-card) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #65 - /shop/ Carrello: #64 - /cart/ Pagamento: #63 - /checkout/ Il mio account: #62 - /my-account/ Termini e condizioni: #646 - /termini-e-condizioni/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.15.2 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: IT WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: – Webhook status: ✔ Vault enabled: ✔ Logging enabled: – Reference Transactions: ✔ Used PayPal Checkout plugin: ✔ ### Action Scheduler ### Completato: 852 Oldest: 2021-12-12 09:08:03 +0100 Newest: 2022-01-07 11:00:35 +0100 Operazione non riuscita: 2 Oldest: – Newest: – In attesa: 1 Oldest: 2022-01-08 06:18:18 +0100 Newest: 2022-01-08 06:18:18 +0100 ### Status report information ### Generated at: 2022-01-07 11:10:23 +01:00Error Log: (30 december 2021)
2021-12-30T06:04:36+00:00 DEBUG ====Stripe Version: 5.9.0==== ====Start Log==== Stripe Payment Request live mode requires SSL. ====End Log==== 2021-12-30T06:04:36+00:00 DEBUG ====Stripe Version: 5.9.0==== ====Start Log==== Stripe live mode requires SSL. ====End Log==== 2021-12-30T06:04:36+00:00 DEBUG ====Stripe Version: 5.9.0==== ====Start Log==== Stripe Payment Request live mode requires SSL. ====End Log====Hi Sol,
I see that everything is green.
Link to image: https://ibb.co/Pgv9bPJ
- This reply was modified 4 years, 4 months ago by wordsergi.
Forum: Plugins
In reply to: [Advanced Product Fields (Product Addons) for WooCommerce] hide price sectionHi,
this is the css added in the advanced options of my theme.
Theme css probably override plugin css..wapf-product-totals{display:none;width:100%}
.wapf-product-totals .wapf–inner{display:none;padding:20px 0}
.wapf-product-totals .wapf–inner>div{display:none;display:none;padding-bottom:10px;clear:both}
.wapf-product-totals .wapf–inner>div:last-child{display:none;padding-bottom:0}
.wapf-product-totals div span:first-child{display:none;font-weight:700}
.wapf-product-totals div span:last-child{display:none;float:right}I’m not sure if it’s correct, but it works.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Site is not connected: 200Hi,
Yes, now I see that it’s connected!
Thank you for your support!MÈTIS is the name of the brand for which the site was built and in this case is the site name.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Site is not connected: 200Hi,
I unlocked access to the xmlrpc in the htaccess file as you suggested, and reconnected the Jetpack, but the problem remains:Wpcom Connection Test Jetpack
Errore MÈTIS is not connected.: 200Did I forget something?
Forum: Plugins
In reply to: [Advanced Product Fields (Product Addons) for WooCommerce] hide price sectionHi Maarten
I think I solved for now by adding custom css in the advanced options of my theme.
I’m using Flatsome Theme.Thank you very much for your suggestion.