No success yet. My main problem lies in the fact that the web admin that set it up is no longer a part of the company (he’s actually the President’s nephew), but he still has the creds to the FTP, Server, host, etc. It was never a big deal until this happened.
I get everything said here on a conceptual level, and if it was on a server/host that I’m used to (I use GoDaddy for everything else), I could do it. But until I have access, I’m totally stuck!
Thanks all for your help everyone, it really has helped me grasp this and will (eventually) help me get it fixed.
That’s a huge help to understand this on my level, thank you!!
Phil, thanks for getting back to me. Can you tell me what ANY of that error message means? I assume a web developer/server operator would understand that, correct?
