Forum Replies Created

Viewing 15 replies - 16 through 30 (of 47 total)
  • Thread Starter David Wickstead

    (@wicko)

    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    Console shows ‘

    /directory/?search=wicko:1

           GET https://www.winecellardoor.co.uk/directory/?search=wicko 500 (Internal Server Error)Understand this errorAI

    layout.css:1

           GET https://www.winecellardoor.co.uk/wp-content/themes/wcd/images/Sort.png 404 (Not Found)
    Thread Starter David Wickstead

    (@wicko)

    I see Google Analytics consent tag in tag assistant but still not collecting anything. For some reason I see the odd bit of traffic but then nothing. Just can’t figure this out.

    Thread Starter David Wickstead

    (@wicko)

    Installed and activated Cookie Content Bar Pro. Done the necessary setup but still not tracking

    Thread Starter David Wickstead

    (@wicko)

    Consent Mode was not active so shouldn’t have effected this.

    I have now made active and installed the WP Consent API. Cookie Consent Banner is active but don’t see where or if this is blocking the analytics. Shouldn’t block traffic but just user details anyway

    Thread Starter David Wickstead

    (@wicko)

    I have disabled the speed optimiser and it did not make any difference.

    Even when I add the tracking code manually and Analytics says it is connected it still does not collect the visits.

    Wondering it this is a separate issue with Consent Cookies perhaps.

    Thread Starter David Wickstead

    (@wicko)

    Both Front End Minification is turned off for CSS and JS. Also no combination.
    Only front end setting is Minify the HTML Output

    Thread Starter David Wickstead

    (@wicko)

    This is the Site Health info



    ` wp-core

    version: 6.7.1
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: staging
    user_count: 25180
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/customer/www/visiongain.com/public_html
    wordpress_size: 3.55 GB (3813305646 bytes)
    uploads_path: /home/customer/www/visiongain.com/public_html/wp-content/uploads
    uploads_size: 3.53 GB (3791449775 bytes)
    themes_path: /home/customer/www/visiongain.com/public_html/wp-content/themes
    themes_size: 85.13 MB (89267027 bytes)
    plugins_path: /home/customer/www/visiongain.com/public_html/wp-content/plugins
    plugins_size: 426.78 MB (447516349 bytes)
    fonts_path: /home/customer/www/visiongain.com/public_html/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 1.79 GB (1923284992 bytes)
    total_size: 9.37 GB (10064823789 bytes) wp-active-theme

    name: Believe (jl_believe)
    version: 1.1.1
    author: JoomLead
    author_website: http://joomlead.com
    parent_theme: none
    theme_features: core-block-patterns, html5, title-tag, post-formats, post-thumbnails, menus, widgets, woocommerce, admin-bar, widgets-block-editor
    theme_path: /home/customer/www/visiongain.com/public_html/wp-content/themes/jl_believe
    auto_update: Disabled wp-themes-inactive (6)

    Pro – Child Theme: version: 1.0.0, author: Themeco, Auto-updates disabled
    Pro: version: 6.4.22, author: Themeco, Auto-updates disabled
    Storefront: version: 4.6.0, author: Automattic, Auto-updates disabled
    Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Four: version: 1.3, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled wp-mu-plugins (2)

    Admin Tools for WordPress: version: 1.6.7, author: Akeeba Ltd
    Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2 wp-plugins-active (57)

    AcyChecker: version: 1.4.0, author: Acyba, Auto-updates disabled
    AcyMailing: version: 9.10.5, author: AcyMailing Newsletter Team (latest version: 9.11.1), Auto-updates disabled
    AddToAny Share Buttons: version: 1.8.13, author: AddToAny, Auto-updates disabled
    Admin Tools Professional for WordPress: version: 1.6.7, author: Akeeba Ltd, Auto-updates disabled
    Akeeba Backup Professional for WordPress: version: 8.3.0, author: Akeeba Ltd, Auto-updates disabled
    Beautiful and responsive cookie consent: version: 4.3.1, author: Beautiful Cookie Banner (latest version: 4.5.0), Auto-updates disabled
    Code Snippets: version: 3.6.6.1, author: Code Snippets Pro, Auto-updates disabled
    Contact Form 7: version: 6.0.1, author: Takayuki Miyoshi (latest version: 6.0.2), Auto-updates disabled
    Contact Form 7 - Dynamic Text Extension: version: 5.0.2, author: AuRise Creative, SevenSpark, Auto-updates disabled
    Contact Form 7 Extension For Mailchimp: version: 0.5.72, author: Renzo Johnson, Auto-updates enabled
    Contact Form 7 Shortcode Enabler: version: 1.1, author: Tobias Zimpel (TZ Media), Auto-updates disabled
    Contact Form CFDB7: version: 1.2.10, author: Arshid, Auto-updates disabled
    Custom Post Type UI: version: 1.17.2, author: WebDevStudios, Auto-updates disabled
    Easy Meta Builder - DO NOT UPDATE: version: 1.0.4, author: Easy Meta Builder, Auto-updates disabled
    Gantry 5 Framework: version: 5.5.19, author: RocketTheme, LLC, Auto-updates disabled
    Google Analytics: version: 3.0.3, author: Themeco, Auto-updates disabled
    Gravity Forms: version: 2.9.1, author: Gravity Forms, Auto-updates enabled
    Gravity SMTP: version: 1.5.0, author: Gravity Forms (latest version: 1.6.0), Auto-updates disabled
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: version: 1.20.3, author: Thomas Geiger, Auto-updates disabled
    Health Check & Troubleshooting: version: 1.7.1, author: The WordPress.org community, Auto-updates disabled
    Import Export for WooCommerce Wrapper: version: 1.2.9, author: WebToffee, Auto-updates disabled
    PDF Invoices & Packing Slips for WooCommerce: version: 3.9.0, author: WP Overnight (latest version: 3.9.4), Auto-updates disabled
    Product Import Export for WooCommerce Add-on: version: 1.2.6, author: WebToffee, Auto-updates disabled
    PublishPress Blocks Pro: version: 3.2.4, author: PublishPress, Auto-updates disabled
    Rank Math SEO: version: 1.0.234, author: Rank Math SEO (latest version: 1.0.235), Auto-updates enabled
    Rank Math SEO PRO: version: 3.0.77, author: Rank Math SEO (latest version: 3.0.78), Auto-updates enabled
    Redirection for Contact Form 7: version: 3.1.9, author: Themeisle, Auto-updates disabled
    Search By SKU - for Woocommerce: version: 0.8.0, author: Unroll Digital, Auto-updates disabled
    SearchWP: version: 4.3.17, author: SearchWP, Auto-updates disabled
    SearchWP Custom Results Order: version: 1.3.8, author: SearchWP (latest version: 1.3.9), Auto-updates disabled
    SearchWP Live Ajax Search: version: 1.8.3, author: SearchWP, LLC, Auto-updates disabled
    SearchWP Metrics: version: 1.4.6, author: SearchWP (latest version: 1.4.7), Auto-updates disabled
    SearchWP Redirects: version: 1.4.3, author: SearchWP, Auto-updates disabled
    SearchWP Related: version: 1.5.3, author: SearchWP (latest version: 1.5.4), Auto-updates disabled
    SearchWP WooCommerce Integration: version: 1.3.12, author: SearchWP (latest version: 1.4.0), Auto-updates disabled
    Secure Custom Fields: version: 6.3.10.2, author: WordPress.org (latest version: 6.3.11), Auto-updates disabled
    Site Kit by Google: version: 1.141.0, author: Google (latest version: 1.142.0), Auto-updates disabled
    Slider Revolution: version: 6.7.23, author: ThemePunch (latest version: 6.7.25), Auto-updates disabled
    Speed Optimizer: version: 7.7.2, author: SiteGround, Auto-updates disabled
    Tawk.to Live Chat: version: 0.8.7, author: Tawkto, Auto-updates disabled
    Widget Options - Extended: version: 5.1.8, author: Widget Options Team, Auto-updates disabled
    WooCommerce: version: 9.4.3, author: Automattic (latest version: 9.5.2), Auto-updates disabled
    WooCommerce.com Update Manager: version: 1.0.3, author: Automattic, Auto-updates disabled
    WooCommerce Cart Abandonment Recovery: version: 1.3.1, author: CartFlows Inc, Auto-updates disabled
    WooCommerce Currency Switcher: version: 2.2.1, author: realmag777, Auto-updates disabled
    WooCommerce EU VAT Number: version: 2.9.11, author: WooCommerce (latest version: 2.9.12), Auto-updates disabled
    WooCommerce Legacy REST API: version: 1.0.4, author: WooCommerce, Auto-updates disabled
    WooCommerce Stripe Gateway: version: 9.0.0, author: Stripe, Auto-updates disabled
    WordPress Importer: version: 0.8.3, author: wordpressdotorg, Auto-updates disabled
    WP All Export Pro: version: 1.9.1, author: Soflyy (latest version: 1.9.3), Auto-updates disabled
    WPB Accordion Menu or Category PRO: version: 2.8.8, author: WPBean, Auto-updates disabled
    WP Media folder: version: 5.9.13, author: Joomunited (latest version: 5.9.14), Auto-updates disabled
    YITH WooCommerce Ajax Product Filter: version: 5.5.0, author: YITH (latest version: 5.6.0), Auto-updates disabled
    YITH WooCommerce Ajax Search Premium: version: 2.8.1, author: YITH, Auto-updates disabled
    YITH WooCommerce Color, Image & Label Variation Swatches: version: 2.14.1, author: YITH, Auto-updates disabled
    YITH WooCommerce Multi-step Checkout Premium: version: 2.38.0, author: YITH, Auto-updates disabled
    YITH WooCommerce Tab Manager: version: 2.0.0, author: YITH, Auto-updates disabled wp-plugins-inactive (23)

    Admin Menu Editor: version: 1.12.4, author: Janis Elsts, Auto-updates disabled
    Advanced Database Cleaner PRO: version: 3.1.6, author: Younes JFR., Auto-updates disabled
    Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled
    Akismet Anti-spam: Spam Protection: version: 5.3.5, author: Automattic - Anti-spam Team, Auto-updates disabled
    Classic Editor: version: 1.6.7, author: WordPress Contributors, Auto-updates disabled
    Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates disabled
    Clear Cache For Me: version: 2.3, author: Webhead LLC, Auto-updates disabled
    Debug Bar: version: 1.1.6, author: wordpressdotorg, Auto-updates disabled
    Duplicate Menu: version: 0.2.2, author: Jon Christopher, Auto-updates disabled
    ElasticPress: version: 5.1.4, author: 10up, Auto-updates disabled
    Password Strength Settings for WooCommerce: version: 3.0.1, author: Daniel Santoro, Auto-updates disabled
    SearchWP Diagnostics: version: 1.5.2, author: SearchWP, Auto-updates disabled
    UnderConstructionPage PRO: version: 5.75, author: Web factory Ltd, Auto-updates disabled
    UpdraftPlus - Backup/Restore: version: 1.24.12, author: TeamUpdraft, DavidAnderson, Auto-updates disabled
    VWO: version: 4.5, author: VWO, Auto-updates disabled
    Widget Options: version: 4.0.8, author: Widget Options Team, Auto-updates disabled
    WordPress Backup & Security Plugin - BlogVault: version: 5.85, author: Backup by BlogVault (latest version: 5.88), Auto-updates disabled
    WordPress Responsive Thumbnail Carousel Slider: version: 1.1.12, author: I Thirteen Web Solution, Auto-updates disabled
    WP All Export - WooCommerce Export Add-On Pro: version: 1.0.9, author: Soflyy, Auto-updates disabled
    WPB Accordion Menu or Category: version: 1.7.2, author: wpbean, Auto-updates disabled
    WP Mail SMTP: version: 4.3.0, author: WP Mail SMTP, Auto-updates disabled
    WP Offload Media: version: 3.2.9, author: Delicious Brains, Auto-updates disabled
    WP Offload S3 Tweaks: version: 0.1.3, author: Delicious Brains, Auto-updates disabled code-snippets (12)

    snippet-5: name: remove price on category page, scope: global, modified: 2024-10-10 14:46:17
    snippet-6: name: Full Details, scope: global, modified: 2024-10-10 15:23:34
    snippet-10: name: Number of related items, scope: global, modified: 2024-10-11 09:43:36
    snippet-11: name: RankMath accordian, scope: global, modified: 2024-10-11 15:15:42
    snippet-12: name: single product page, scope: global, modified: 2024-11-14 15:26:46
    snippet-13: name: hide additional information, scope: global, modified: 2024-10-18 08:11:43
    snippet-14: name: Add table of contents tab, scope: global, modified: 2024-10-18 08:44:37
    snippet-15: name: Add companies list tab, scope: global, modified: 2024-10-18 08:47:21
    snippet-17: name: Subcategories, scope: global, modified: 2024-10-18 14:30:09
    snippet-20: name: Back to category, scope: global, modified: 2024-11-05 16:20:07
    snippet-22: name: Sort SearchWP results by date, scope: global, modified: 2024-11-15 09:56:29
    snippet-23: name: cart remove item, scope: global, modified: 2024-11-28 16:53:34 wp-media

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: 1
    post_max_size: 256M
    upload_max_filesize: 256M
    max_effective_size: 256 MB
    max_file_uploads: 20
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 10.02.1 wp-server

    server_architecture: Linux 6.6.41-MCIclouder486-c9 x86_64
    httpd_software: Apache
    php_version: 8.1.31 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 3000
    time_limit: 600
    memory_limit: 2048M
    max_input_time: 300
    upload_max_filesize: 256M
    php_post_max_size: 256M
    curl_version: 8.2.1 OpenSSL/3.1.4
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2025-01-09T10:37:17+00:00
    utc-time: Thursday, 09-Jan-25 10:37:17 UTC
    server-time: 2025-01-09T10:37:16+00:00 wp-database

    extension: mysqli
    server_version: 8.0.39-30
    client_version: mysqlnd 8.1.31
    max_allowed_packet: 536870912
    max_connections: 500 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/customer/www/visiongain.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/customer/www/visiongain.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 128M
    WP_MAX_MEMORY_LIMIT: 2048M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: staging
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: utf8_unicode_ci wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable acf

    version: 6.3.10.2
    plugin_type: Free
    ui_field_groups: 2
    php_field_groups: 0
    json_field_groups: 0
    rest_field_groups: 0
    post_types_enabled: true
    ui_post_types: 22
    json_post_types: 0
    ui_taxonomies: 16
    json_taxonomies: 0
    rest_api_format: light
    admin_ui_enabled: true
    field_type-modal_enabled: true
    field_settings_tabs_enabled: false
    shortcode_enabled: true
    registered_acf_forms: 0
    json_save_paths: 1
    json_load_paths: 1 google-site-kit

    version: 1.141.0
    php_version: 8.1.31
    wp_version: 6.7.1
    reference_url: https://www.visiongain.com
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    verification_status: verified-non-site-kit
    connected_user_count: 2
    active_modules: site-verification, search-console, analytics-4, pagespeed-insights
    recoverable_modules: none
    required_scopes:
    openid: ✅
    https://www.googleapis.com/auth/userinfo.profile: ✅
    https://www.googleapis.com/auth/userinfo.email: ✅
    https://www.googleapis.com/auth/siteverification: ✅
    https://www.googleapis.com/auth/webmasters: ✅
    https://www.googleapis.com/auth/analytics.readonly: ✅
    https://www.googleapis.com/auth/tagmanager.readonly: ✅
    capabilities:
    googlesitekit_authenticate: ✅
    googlesitekit_setup: ✅
    googlesitekit_view_posts_insights: ✅
    googlesitekit_view_dashboard: ✅
    googlesitekit_manage_options: ✅
    googlesitekit_update_plugins: ✅
    googlesitekit_view_splash: ✅
    googlesitekit_view_authenticated_dashboard: ✅
    googlesitekit_view_wp_dashboard_widget: ✅
    googlesitekit_view_admin_bar_menu: ✅
    googlesitekit_view_shared_dashboard: ⭕
    googlesitekit_read_shared_module_data::["search-console"]: ⭕
    googlesitekit_read_shared_module_data::["analytics-4"]: ⭕
    googlesitekit_read_shared_module_data::["pagespeed-insights"]: ⭕
    googlesitekit_manage_module_sharing_options::["search-console"]: ✅
    googlesitekit_manage_module_sharing_options::["analytics-4"]: ✅
    googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ✅
    googlesitekit_delegate_module_sharing_management::["search-console"]: ✅
    googlesitekit_delegate_module_sharing_management::["analytics-4"]: ✅
    googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ⭕
    enabled_features:
    adsPax: ⭕
    audienceSegmentation: ⭕
    conversionReporting: ⭕
    firstPartyMode: ⭕
    gm3Components: ⭕
    privacySandboxModule: ⭕
    rrmModule: ⭕
    signInWithGoogleModule: ⭕
    active_conversion_event_providers:
    contact-form-7: contact
    woocommerce: add_to_cart, purchase
    consent_mode: disabled
    consent_api: not-detected
    search-console_shared_roles: none
    search-console_management: owner
    analytics-4_shared_roles: none
    analytics-4_management: owner
    pagespeed-insights_shared_roles: none
    pagespeed-insights_management: all_admins
    key_metrics_status: Not setup
    search_console_property: https://www.visiongain.com/
    analytics_4_account_id: 7532••••
    analytics_4_property_id: 2800961••
    analytics_4_web_data_stream_id: 2709••••••
    analytics_4_measurement_id: G-S6••••••••
    analytics_4_use_snippet: yes
    analytics_4_ads_conversion_id: none
    analytics_4_available_custom_dimensions: none
    analytics_4_ads_linked: true
    analytics_4_ads_linked_last_synced_at: 1727338798
    Thread Starter David Wickstead

    (@wicko)

    I have a staging site for this https://www.staging6.visiongain.com/
    This has the same tracking setup. But this is not being tracked either.
    I have manually added the tag to the site theme and now showing. This was originally managed via Site Kit

    Thread Starter David Wickstead

    (@wicko)

    I can see <!– Google Analytics opt-out snippet added by Site Kit –> that is added to my site. Not sure why the main tag is not displaying. Site Kit shows everything is connected

    Thread Starter David Wickstead

    (@wicko)

    Yes Site Kit is showing connected successfully. It is connected to the correct ID.

    Thread Starter David Wickstead

    (@wicko)

    Hi Cliff

    Thanks for this. My client who this is for does have the pro version and I have sence added the coupon section below on the checkout page but which is better but the summary initially is still hidden at the top of the page.
    One other thing is that the coupone does not show anywhere on the cart page which might help customers earlier and improve conversion.

    regards

    David


    Thread Starter David Wickstead

    (@wicko)

    Yes this was a bit intermittent. WooCommerce was updated last week when this started. Also so was my caching plugin. I have excluded Events from caching and hopefully this should stop any new. Just very odd when the order was in WooCommerce with a value and then totalled to zero without any discounts or other reductions.

    Thread Starter David Wickstead

    (@wicko)

    This appears to be something that has happened to The Events Calendar orders since that latest update to WooCommerce. Just that the orders are in WooCommerce showing value as a subtotal them zero as total with no coupons or other discounts.

    Thread Starter David Wickstead

    (@wicko)

    Yes this appears to be the required login setting. Working now. Thank you

    I agree this does look like a scam from WPML trying to get you to signup for something you don’t want.

    I see a message on all the sites I run now says to connect WPML plugin. I don’t have it on any of my website and don’t want it either. But the message is still there in a reb banner as if an error.

    This is something that WordPress should look into as fraudulent attempt to get people to signup for plugins and services they don’t need.

    Perhaps not only an issue for WPML but also a experience from WordPress to allow such plugin developers to litter the admin with scam and phishing ads and messages.

Viewing 15 replies - 16 through 30 (of 47 total)