Hi Mikey,
Thanks for the reply so quickly. How is the database backed up? I found a folder called “backups” in wp-content with 2 files called ….backup-core.sql and ….backup-plugins.sql. We have only ever manually restored with one sql file. Do your backups get broken into 2?
Also, a bit further on the restore – it isn’t recognising the zip file wpb2b. I had to zip and place in that folder/file – so effectively it ended up looking for : no subfolder: Apps: wpb2b and then a zip within the zip. That’s when it recognised a zip file there and I think (guess) tried to install in wrong level. Hope that makes sense!
Regards
Brett