Website Rob

Sounds like an obscure problem that little is known about. Although you state you tried everything, we have no idea what that entails.

Have you looked at your error logs for more information?
Have you removed plugins you don’t need?
Have you given Application Password access to any plugins?

• This reply was modified 5 years ago by Website Rob.

I notice Wendy, that there is no caching setup for your site. Add the following to your .htaccess (at very top) and see if problem persists.

#################################################
##  Expires Caching for pages

<filesMatch ".(x?html?|php)$">
  Header always set Cache-Control "max-age=300, private, stale-while-revalidate=3600, stale-if-error=259200"
</filesMatch>

#################################################

The above tells Browsers to cache the page for 5 minutes. If you use Browser Dev Tools right now, you’ll see there is no ‘cache-control’ in the Response Header for your Home page. After inserting the above and reloading the page (CTRL + F5) you will see the above ‘cache-control’ setting.

Let me know if it helps at all with your problem.

Yes, it tells us that /public_html/wp-admin/includes/screen.php is trying to use an outrageous amount of memory (tried to allocate 76694847804 bytes = 71 GB). Don’t know what happened but suggest you check with your Hoster for help on this.

If you want to try fixing this on your own, I suggest you use phpMyAdmin to save your database, delete the current WordPress and install fresh. Then Import your saved database and see how it operates.

If you can remember what you did just before this problem happened, I would sure be interested in knowing as I’ve never seen or heard of anything like this.

Graham, this is where you smile or cry depending upon the documentation you’ve created. Although I’m sure you have your reasons for thinking it may be a server attack, now it the time to see what security measures and plugins are shared among all the accounts you are responsible for.

Security plugins are good to have but your .htaccess file is king. That is always the first file to focus on for security. If you go to https://webpagetest.org/ you can see the security rating of the site. It is very accurate and if you click on the Grade Letter, it takes one to another site explaining why that grade was given and what to do to improve it.

All the best.

I see just one insecure link:
http://mamadanza . com/wp-content/uploads/2020/05/LogoA_09_transparent.png

If not in the database then most likely in a theme or CSS file.

Have you checked your error logs for further information?

bombshelterzine.com/wordpress/ is reporting a 500 error which means a serious problem which can only be corrected by viewing the site error logs to see what is going on. If not sure how to do that then suggest you contact your Hoster and ask for their help with this.

I see the problem is that ‘https’ has already been enabled and being used.

For example, this URL works fine: https://example.com/robots.txt

WordPress will not work though because the database settings need to be changed to use ‘https’. Follow these instruction or ask your Hoster to do it for you.

Open your database in phpMyAdmin.

On the left will be a listing of Tables. Click on the Table that says ‘xxx_options’ and ignore the ‘xxx_’ part as right now it doesn’t matter. What you want is ‘options’ Table.

Screen on the right-hand side will show what is in the ‘options’ Table and first two lines (ID 1 & 2) should be ‘siteurl’ and ‘home’ in the ‘option_name’ column.

They both probably show ‘http://example.com’ and you need to Edit them both. At the beginning of the line you’ll see an Icon of a pencil with the word “Edit” right beside it. Click on the word “Edit”.

Next page will show your URL in a box and you only need to add an ‘s’ to change
from: http://example.com
to: https://example.com

On the same page at bottom of screen you will see a ‘GO’ button beside another button which says ‘Preview SQL’ – ignore the other ‘GO’ button further up the page.

Click the ‘GO’ button to save your changes and then you’ll be taken back to other page. You should see ‘siteurl’ now shows https://example.com

Now do the above steps for ‘option_name’ -> ‘home’

After the two changes view your site.

If for any reason you cannot do the above steps, open a Ticket with your Hoster then Copy & Paste this response into the ticket so they know what you are trying to do. They will either help you to do it or maybe even do it for you.