webdorado
Forum Replies Created
-
Dear Jason,
Thank you for the suggestion.
Dear user,
Please send us link to your website and the version of the iPad in use. Thank you.
Dear user,
Could you please describe us your issue more in details, e.g. when do you face the issue or how it should work if functioning normally. Also tell us what browser do you use?
Forum: Plugins
In reply to: [WDSocialWidgets] Causes problem on mobile device.Dear user,
Do you have footer widget area? That’s the only way to add a widget in the footer. Thank you.
Dear user,
Do you use larger files while uploading (maybe you have file upload limitations in your php.ini file) or you have changed the permissions of wp-content/uploads folder, where the images usually get stored.
Dear user,
Could you please contact us since the causes of the issue might be different. Thank you.Dear johnnyr860,
Please go to Form Maker/Themes and select your theme. In theme css Search for ” wdform-page-and-images ” and in that class please add “text-align:center;” for making labels white please search form class “wdform-labe ” in that class add “color:white;” and finally in class “mini_label” also add “color:white;”
Thank you.Dear simonpolak,
First of all please make sure the email is not filtered to the spam or junk email folder.
– Try using another email address (preferably one with the same domain as your site)
– WordPress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
– Alternatively, you can use SMTP, which should always work.You can use this plugin for example: http://wordpress.org/plugins/webriti-smtp-mail/
Setting up an external SMTP server, such as GMail should work. But GMail requires authentication.Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.comInstructions for WP SMTP
Please be informed, that this could be an issue with your server. You can check this by the following way. Please install an SMTP plugin, e.g. WP SMTP (https://wordpress.org/plugins/wp-smtp/) and send a test mail to your e-mail in its settings. If the e-mails will be sent, then the issue is within Form Maker and we will need temporary full admin access to take a look at the problem.But if the test mail will fail being sent, then the issue is within your website’s mail server and you’ll need to contact your hosting provider to solve the problem.
Thank you.Dear Bill,
Our plugin is responsive so the issue is either coming from the theme or conflict with another plugin. Could you please provide us link to the page where you have the gallery posted?
Dear Menno1987,
What you can do is to create separate albums, include the galleries within that albums, so that there will be a preview image, upon clicking on it the user will get to the gallery page with the thumbnails and can further click on the images. You can include the stated all albums into a single album as a last stage.
Forum: Plugins
In reply to: [WDSocialWidgets] WidgetDear user,
The issues are not related. The stated tag is a Facebook requirement. Could you please press inspect element (F12) after hitting the Send button and make a screeenshot of the error and provide us the screenshot link or send it to us at info[at]wevb-dorado? We will check it out.
Forum: Plugins
In reply to: [Slider by 10Web - Responsive Image Slider] 4.1.1 ProblemDear user,
Please update the product to the latest version. If the issue persists, please contact us at info@web-dorado.com. Thank you.
Dear user,
If you have the latest version of the Photo Gallery, this should not be the case. Please update the plugin if you have an older version. If the issue remains, please provide us link to your gallery. Thank you.
Forum: Plugins
In reply to: [WDContactFormBuilder] Error: This webpage has a redirect loopDear user,
Please provide us link to your form page? Thank you.
Dear Overall Photography,
We have it within the suggestion list, though we will not have it with our upcoming updates for now. Thank you for your interest.