MultiVendorX
Forum Replies Created
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@timkerrem, We are not denying that you can avail customization via our site. In fact, we have contacted the custom team regarding this. Requested them to look into this and will provide you a solution ASAP.
But as said earlier, custom-related services are provided by a separate team. WC Marketplace is not related to them. We provide support and our plugin-related help here.
In the meantime, if we can help you in any way regarding our core product or support please do let us know.
Sorry to hear that you had a bad experience with your custom work (which is done by a third-party team).
@timkerrem, we are a product team, we don’t provide any customization-related service. We clearly mention the same on our forum/mail that we don’t handle custom work, we look after product-related support and enhancement.
All customization-related works are handled by a seperate third-party custom team. So, this review is not relevant to us.
However, if you need any product-related help, please do let us know. We are always here to help you out.
Hi @rajkapoors, sorry for the delayed response.
Can you please share some images to explain the issue? Becasue on our end vendor can see the orders as well as change the status too.
Looking for your co-operation regarding the same.
- This reply was modified 4 years, 2 months ago by MultiVendorX.
@gnellas77, you may use some chrome extension like Lightshot and share that image via link.
Or you can contact us via our link : https://wc-marketplace.com/contact-us/
Hi @gnellas77, not to worry we will definitely assist you with this.
Can you please share the scrrenshot of the settings page also please do share a video of the flow so we can assist you accordingly?
Hi @gnellas77, not to worry.
It seems like you haven’t added a shipping mode called “Vendor Shipping” for that zone.
Only if you add Vendor Shipping as shipping mode, then only vendor can configure their shipping.This document will assist you better https://wc-marketplace.com/knowledgebase/shipping/#nav-1
Hi @devoked, please do contact us over our forum so we can assist you accordingly : https://wc-marketplace.com/support-forum
@omarcas, sorry for the confusion.
You need to override this via my_child_theme/woocommerce/emails/stock_alert_admin_email.php
As you can see, it is working fine : https://watch.screencastify.com/v/i5qIwLwTbe1c1tBUwkl9
@dfwpress, maybe I am not able to explain the issue.
By default, vendors can’t see any custom taxonomies added manually or via the third-party plugin.
Only using AFM and our addon WCMp Advance Frontend Manager (https://wc-marketplace.com/knowledgebase/advance-custom-fields/), if you add custom taxonomies, then the same will be displayed for the vendor add product page too. Please make sure that you have followed this documentation: https://wc-marketplace.com/knowledgebase/advance-custom-fields/
Only then the same will be displayed for the vendor. If you have any query regarding WCMp Advance Frontend Manager, then please do contact us over forum : https://wc-marketplace.com/support-forum
Hi @dfwpress, as you are using Toolset types, hence you are facing this issue.
Please do use the Advance custom Field plugin (https://wordpress.org/plugins/advanced-custom-fields/), to add custom taxonomies.
Hi @simplissite, are you using you are using WC Catalog Enquiry, becasue we don’t add such a section per product.
However, we do have a general setting for this, as you can see in this video https://watch.screencastify.com/v/BdIWe1zkffkD7dgpUoiM
@omarcas, may I know which email do you want to edit, so we can assist you accordingly.
Hi @dfwpress, by default WCMp only allows vendors to access WooCommerce default taxonomies such as category or tag.
However, if you do want to let vendors add custom taxonomies, in that case, you may use the Advance Custom field, as this is compatible with WCMp. Here is our documentation https://wc-marketplace.com/knowledgebase/advance-custom-fields/
Hi, as you are editing email template of our plugin woocommerce-product-stock-alert, hence you need to create this file path to override :
my_child_theme/woocommerce-product-stock-alert/templates/stock_alert_admin_email.php
Hi @8themes, this issue is fixed in our update.