wareworks

Similar issue to me as well. Custom fields are added via Plugin and those are showcased even. But When customer orders, Order is placed successfully but field value doesn’t come up in the order meta data as meta key for the Order id.

This below query return all other data in the array format for a particular Order but not the the data for the Custom Field via this plugin.

SELECT * from wp_woocommerce_order_itemmeta WHERE wp_woocommerce_order_itemmeta.order_item_id='”.$orderdata->order_item_id.”‘”

Array
(
    [0] => Array
        (
            [meta_id] => 1768
            [order_item_id] => 171
            [meta_key] => _product_id
            [meta_value] => 3118
        )

    [1] => Array
        (
            [meta_id] => 1769
            [order_item_id] => 171
            [meta_key] => _variation_id
            [meta_value] => 0
        )

    [2] => Array
        (
            [meta_id] => 1770
            [order_item_id] => 171
            [meta_key] => _qty
            [meta_value] => 1
        )

    [3] => Array
        (
            [meta_id] => 1771
            [order_item_id] => 171
            [meta_key] => _tax_class
            [meta_value] => 
        )

    [4] => Array
        (
            [meta_id] => 1772
            [order_item_id] => 171
            [meta_key] => _line_subtotal
            [meta_value] => 0
        )

    [5] => Array
        (
            [meta_id] => 1773
            [order_item_id] => 171
            [meta_key] => _line_subtotal_tax
            [meta_value] => 0
        )

    [6] => Array
        (
            [meta_id] => 1774
            [order_item_id] => 171
            [meta_key] => _line_total
            [meta_value] => 0
        )

    [7] => Array
        (
            [meta_id] => 1775
            [order_item_id] => 171
            [meta_key] => _line_tax
            [meta_value] => 0
        )

    [8] => Array
        (
            [meta_id] => 1776
            [order_item_id] => 171
            [meta_key] => _line_tax_data
            [meta_value] => a:2:{s:5:"total";a:0:{}s:8:"subtotal";a:0:{}}
        )

)

Why this is happening at various places where custom fields are used by this plugin? I tried to resolve this by adding new custom fields and by changing the configuration but didn’t work.

Looking forward for a solution.