walmon

Hello @gabrielimagely

Thank you very much for taking the time to reply to this thread.

Although I am very appreciative of your guidance and suggestions, I think it is very much an inconvenience to go through all the steps you’ve suggested in order to fix this issue. In fact, I think it is due to the NGG staff to sort out the conflict problem.

The plugins I have are all essentials plugins, which I need in order to operate my website.

Therefore an easier option was to uninstall NGG and download the Envira plugin which works perfectly and has similar features to NGG. That was quick and easy. @nehagrover027 I would suggest you do the same.

Thank you for your time again,
WalMon

Hi @polywogg and thank you for your suggestion.

Unfortunately I tried to deactivate the security plugin as you suggested and re-installing/re-activating NGG but I’m having the same issue.

I think I will just stay clear of this plugin, it seems that it has some serious issues.

Thanks,
WalMon

Hello @gydoar

Thank you for your quick reply. I hope you’re well too.

How would I access that folder to change the name of it?

Also, once I am finished with it should I rename it with the original name?

Thank you for you help.