w3vitals
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Please tell me what else you need to check before working on resolving the issue.
Hi,
First, remove the label “Resolved”.
I have done everything you asked for and the issues remain.
The “View content” event is Okay and the “ViewCategory” event is Poor.
Fyi the issue comes from the Facebook event manager, not from the website.
Yes.
Apart from the above now I have 2 errors and 2 warnings.
Warnings:
- Server Sending Invalid Match Key Parameters for ViewCategory Event
- Server External ID Not Matching to Pixel External ID for ViewCategory Event
Errors:
- Server Sending Invalid Match Key Parameters for ViewContent Event
- Server External ID Not Matching to Pixel External ID for ViewContent Event
Last but not least, “Test events” stopped working. It shows me the following:
Not receiving activity?
- Disable any ad blockers you are using
- Make sure the Meta Pixel is installed on the website
- Keep the test events page open while you interact with your website
- Refresh your website and try interacting with it again
- For server events, use Payload Helper to make sure your payload is structured correctly
I would like to clarify that everything was working smoothly a few days ago.
Viewing 4 replies - 1 through 4 (of 4 total)