Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vitaliikotsar

    (@vitaliikotsar)

    @xue28
    Screen-1 https://prnt.sc/jEkTscAp9_cV
    Screen-2 https://prnt.sc/FnSzRTxPJf9x

    Screen-1 – admin panel with gutenberg. And options “This is a featured product” is disappeared.

    Screen-2 – admin panel without gutenberg. And options “This is a featured product” is visible.

    I think that’s why “stars” disappeared when I save product. Because option “This is a featured product” disappeared end save it like “false”.
    Actually when admin panel without gutenberg everything works good.

    Thread Starter vitaliikotsar

    (@vitaliikotsar)

    @amiralifarooq actually maybe it’s because I use gutenberg editor on products pages ?

    Thread Starter vitaliikotsar

    (@vitaliikotsar)

    Hi @amiralifarooq 
    Thanks for your answer
    
    this is my report:
    
    
    WordPress Environment
    
    WordPress address (URL): https://berrysdev.wpengine.com
    Site address (URL): https://berrysdev.wpengine.com
    WC Version: 7.4.1
    REST API Version: ✔ 7.4.1
    WC Blocks Version: ✔ 9.4.4
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 8.0.28
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.74.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.40-43-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    Database
    
    WC Database Version: 7.4.1
    WC Database Prefix: wp_
    Total Database Size: 8.15MB
    Database Data Size: 5.18MB
    Database Index Size: 2.97MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
    wp_postmeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_posts: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    Post Type Counts
    
    acf-field: 62
    acf-field-group: 10
    attachment: 16
    customize_changeset: 2
    mailpoet_page: 1
    nav_menu_item: 73
    page: 12
    post: 7
    product: 5
    revision: 1
    wp_block: 1
    wp_global_styles: 1
    
    Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    Active Plugins (8)
    
    Gravity Forms: by Gravity Forms – 2.7.2
    Advanced Custom Fields: Gravity Forms Add-on: by Say Hello GmbH – 1.3.5
    Advanced Custom Fields PRO: by WP Engine – 6.0.7
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.2.0
    Gravity Forms: Multiple Form Instances Add On: by Nikunj – 1.0
    WooCommerce Payments: by Automattic – 5.5.1
    WooCommerce PayPal Payments: by WooCommerce – 2.0.2 (update to version 2.0.3 is available)
    WooCommerce: by Automattic – 7.4.1
    
    Inactive Plugins (1)
    
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.3
    
    Dropin Plugins (2)
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached Redux
    
    Must Use Plugins (5)
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
    WP Engine Cache Plugin: by WP Engine – 1.1.2
    WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
    WP Engine Security Auditor: by wpengine – 1.0.10
    WP Engine System: by WP Engine – 5.0.1
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #71 - /shop/
    Cart: #72 - /cart/
    Checkout: #73 - /checkout/
    My account: #74 - /my-account/
    Terms and conditions: ❌ Page not set
    
    Theme
    
    Name: Berry Bullet Theme
    Version: 1.0
    Author URL: http://www
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    Templates
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    Subscriptions
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://berrysdev.wpengine.com
    Subscriptions-core Library Version: 5.3.1
    Subscription Statuses: –
    WooCommerce Account Connected: ❌ No
    
    Store Setup
    
    Country / State: United States (US) — Utah
    
    Subscriptions by Payment Gateway
    
    Payment Gateway Support
    
    WooCommerce PayPal Payments
    
    Onboarded: –
    Shop country code: US
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    product-variation-management
    settings
    
    Daily Cron: ✔ Next scheduled: 2023-03-15 13:32:12 +00:00
    Options: ✔
    Notes: 42
    Onboarding: completed
    
    WooCommerce Payments
    
    Version: 5.5.1
    Connected to WPCOM: No
    Blog ID: -
    Account ID: -
    
    Action Scheduler
    
    Complete: 105
    Oldest: 2023-02-15 13:32:20 +0000
    Newest: 2023-03-14 09:02:22 +0000
    
    Failed: 135
    Oldest: 2023-02-15 13:41:12 +0000
    Newest: 2023-03-14 13:32:49 +0000
    
    Pending: 4
    Oldest: 2023-03-14 14:32:49 +0000
    Newest: 2023-03-15 09:00:14 +0000
    
    Status report information
    
    Generated at: 2023-03-14 13:33:00 +00:00
    `
Viewing 3 replies - 1 through 3 (of 3 total)