vincentchen1022
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Images lost due to uploader’s role changedI just found out that in wordpress woocommerce setting, the users are deleted by default if the user are inactive for 1 month. I will disable this to retention any users for ever.
Thank you!
Anyway, I think WordPress should remind admin that he will delete an user who is not active for time and thus all his upload content will be also eliminated. without this notification, is weird system behavior. What do you think?Regards,
ChenForum: Fixing WordPress
In reply to: Images lost due to uploader’s role changedIt just suddenly lost images again. And I checked out that the user is mysteriously not showing in user list. it is sure that a plugin delete that user on purposely. That is why all images he uploaded was deleted at same time.
during this time (around 5 hours) I didnot do anything. my plugin has only：
1， Elementor (Version 3.7.2 )
2， Woocommerce (Version 6.8.2）.
3， WooCommerce Custom Product Addons (Free) （Version 2.6.5）
4， Variation Swatches for WooCommerce （Version 2.0.5)
5， Variation Swatches for WooCommerce pro （Version 2.0.3）all other plugins are deactivated. I am sure the deletion is not because of 3,4,5, since in other try,I ever deactivated them but trouble happened. So It is sure that trouble is because of Elementor, or Woocommerce or my Theme: OceanWP.
I hope you can help me how to do next procedure for troubleshooting. I can not deactive Elementor or Woocommerce, since this site is commercial. Any way for me trace and record a log to see who and when delete the user?
Thank you Steven!
Regards,
ChenForum: Plugins
In reply to: [WooCommerce] many product images changed to placeholder minutesthank you. Seems it is inode resource overceed limitation. I would like to close this ticket and search support from SG directly. Thank you!
Forum: Plugins
In reply to: [WooCommerce] many product images changed to placeholder minutesdear Nami,
I checked out that: all the products which has lost images, in the uploads folder the images also are deleted. but I am sure just after restore the photos are there.
Do you think it is possible that my service provider (siteground) has a permissioin to delete some photos if they judge that my quota is reaching the limit? I am not sure they have the right to delete image, but if you have experience, please let me know.
Thank you and regards,
Vicente
Thank you! it works!