vaksupport

Glad we could help 🙂

Hello John,

Can you please try deactivating other plugins, check if the subscription form works and re-activate each of them? We think there is a plugin conflict.

Hello,

We see some hidden fields (probably blank list names). Could you navigate to Email Subscribers > Forms and see if there is a custom form? If you have one, please click on Edit and send us the full screenshot.

Hello,

Could you contact us here so that we can look into the issue?

Hello,

Sure thing!

Please go to Appearance > Customize > Additional CSS and copy & paste this code:

#email-subscribers-form-3 {
    text-align: center;
}

.widget-title {
    font-weight: bold;
    padding-top: 25px;
    padding-left: 25px;
}

.es-field-wrap {
    display: inline;
    padding: 25px;
}

#es_subscription_form_submit_1587031552 {
    width: 176px;
    display: inline;
    margin-left: 25px !important;
    padding-top: 4px !important;
} 

Please let us know if that worked.

• This reply was modified 6 years, 1 month ago by vaksupport.
• This reply was modified 6 years, 1 month ago by vaksupport.

Hello Sharaz,

1. Is there a way not found address delete automatically.

It is not possible to delete invalid emails automatically, but our plugin cleans up email lists by marking whether an email is valid or invalid. This way, you have lower bounces and failures – and higher email sending reputation as well.

2. we can target users with subscriber date range for the newsletter. i,e 3 march 2020 – 10-2020 .

Unfortunately, that is not possible. However, you can sort users based on date of subscription, assign them to a dedicated list and start sending emails to that specific list.

3. Is there a way I can add custom fields for subscribers for better targetting.

It is not possible to add custom fields to our forms. However, you can use third party form plugins like Contact Form 7 or Gravity Forms to create forms with custom fields and setup workflows on Email Subscribers to import contacts from form submissions automatically.

• This reply was modified 6 years, 1 month ago by vaksupport.

Could you confirm if you are using the latest version? Please upgrade to ES 4.4.5 and let us know if the issue persists.

Hello Nick,

Thank you for providing the browser details.

When you said not working, could you be specific on what exactly is not working? Is it only the form on the front-end that have problems with? Can you please share any screenshots highlighting the issue?