ttuggle
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi Jarryd,
I just updated to the latest versions of the plugin that were just released. I will keep an eye on this and let you know if installing this newest versions fixes this issue. If not I will email a link to my site to Nick. Thanks Jarryd.
Now running:
WP Live Chat Support Version 4.1.10 and WP Live Chat Support Pro Version 4.3.3Many Thanks,
TTuggleForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi Jarryd,
I have WP Live Chat Support version 4.1.9 and WP Live Chat Support Pro version 4.3.2. These plugins were recently installed. The issue would not be so bad if I could re-initiate a chat after it closed, but that is not possible. Is there any reason that chats cannot be re-initiated after they have been closed? It seems the user must leave the site and return later in order to re-initiate a chat from the admin side. I would be happy to provide the site URL, however I hesitate to post it here.
Regards,
TTuggleForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi,
I have this same issue, and deactivating both plugins (both the free and pro) and then reactivating them did not resolve the issue. It is also annoying that when this happens, I cannot re-initiate a new chat with the user. It says user ended the chat.
Many Thanks,
TTuggle