Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Triplus

    (@triplus)

    Dear

    thanks!

    I got it to work based on your message.
    About 2 months ago I moved hosts – and apparently the upload directory of media in my WP settings was still pointing to a directory structure that was a bit different as my current one.
    Issue was fully on my end. Thanks a lot for the support in figuring this out! Great plugin!

    KR
    Joren

    Thread Starter Triplus

    (@triplus)

    Hey

    Thanks for your quick reply!

    I did the debug and I indeed think I’m running out of memory:

    [28-May-2020 07:10:05 UTC] PHP Notice:  Undefined variable: temp_dir in /home/triplustutorials/public_html/wp-content/plugins/complianz-gdpr/class-document.php on line 2592
    [28-May-2020 07:10:05 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/triplustutorials/public_html/wp-content/plugins/complianz-gdpr/assets/vendor/mpdf/mpdf/src/Cache.php on line 27
    [28-May-2020 07:10:05 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0
    [28-May-2020 07:10:05 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

    However I find it weird that I would need more as 256Mb of memory to run an addon? I have tried changing to define(‘WP_MEMORY_LIMIT’, '512M'); but result seems to be the same…

    I’m not sure if my host would allow me to use much more memory as it’s a shared host…

    EDIT: memory limit of the host seems to be indeed at 256, I could ask to increase this but I’m hoping to resolve this without having to do that…

    Thanks and kind regards

    • This reply was modified 5 years, 11 months ago by Triplus.
    Thread Starter Triplus

    (@triplus)

    Issue is resolved… Must have been a problem with cash, sorry

Viewing 3 replies - 1 through 3 (of 3 total)