Elvira K.
Forum Replies Created
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Hi there @plsuchel,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @xroox,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @djshanon,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] mail not sendingHi there @jc1520,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @eyeswiseopen,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @techiebraj,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @mailmagarist,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @dombeattie,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi there @fatihkomut,
Thanks for reaching out!
I re-sent you an email about the next steps. Can you please reply to it?
Cheers!
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Post notificationsHi there @make-carlos,
Thanks for reaching out!
Can you please advise if the posts that you schedule were published before? Updating (re-publishing) a post doesn’t trigger the Post Notification. If you want to re-send an already published post, you’ll need to publish it as a new post.
Reference: https://kb.mailpoet.com/article/238-faq-post-notifications
Cheers!
Hi there @wcsconnectioncom,
Thanks for reaching out!
I’m afraid I don’t have access to the folder you shared.
Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread and attach screenshots.
Cheers!
Hi there @userwordpreess,
Thanks for reaching out!
The first version is actually correct: https://github.com/mailpoet/mailpoet/blob/b07c041e35a2387fe3c43b03a2f13190e4d02c3a/mailpoet/lib/Util/License/Features/Subscribers.php#L12C12-L12C12
Can you please reinstall the plugin to see if it gets changed again?
You won’t lose any data.
Let us know how it goes!
Hi there @rob33,
Thanks for reaching out!
This is weird! Can you please try installing it via FTP?
This is how: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp
Let us know how it goes!
Hi there @alcegraphics,
If you activated the plugin before, did some tests, then disabled the plugin, all data will still be there.
Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread. We will send you the log.
Cheers!
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] bounce to own emailHi there @stefaniavanlieshout,
Thanks for reaching out!
We add an email address to the known bounce list when we try to send an email to this address several times but receive a bounce message from the recipient’s email server. It could happen when your domain or email server had a temporary downtime at some point in the past.
For your email address (contact@st*), we received a hard bounce when sending to it on July 9th: bad destination system: no such domain,bad-domain
So it seems like your domain had some DNS issues or has been unavailable on that day.
I went ahead and removed it from the suppression list. Please change its status to Subscribed and test the delivery again.
Let us know how it goes!