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Viewing 15 replies - 76 through 90 (of 414 total)
  • From what I can tell based on the error message, the plugin WordPress Mobile Pack is causing this error message. In order to ‘manually’ deactivate that plugin, log in to your site with the FTP software, and open the wp-content folder, and inside that, the plugins folder. Here are all of the plugins You have installed on Your site, every one in it’s own folder. Please rename the folder wordpress-mobile-pack to something like wordpress-mobile-pack-broken, this way WordPress will not be able to find the files related to that specific plugin, and it will automatically deactivate it.

    Please let us know if You have any questions related to this.

    Cheers,
    Balint

    Hello!

    Here is a pretty good Youtube video explaining how to use FTP for accessing Your WordPress site.

    Usually for premium themes, the best practice is to try to get support from the theme developer, because when You purchase a theme, most of the time it includes support from the developers too.

    Beside that, an important issue is that most of the support volunteers here don’t have access to those premium plugins, so we cannot provide that high value support. Having said that, if You could please share a link to Your site, I would be happy to take a look!

    Cheers,
    Balint

    You are welcome 🙂

    Okay, so please add this code under the code snipped I have posted a couple of minutes ago (you will have to remove the horizontal lines what You have put in manually):

    #site-content .container #site-main {
        border-top: 1px solid #E0E3E5;
    }
    .home #site-content .container #site-main {
    	border-top: none;
    }

    Cheers,
    Balint

    Hello!

    I guess the best way would be to modify the previous CSS code to remove the spacing only on specific pages. I am not sure how many spacing would You like, so I think for the first step, please modify my above code, this part

    #site-header .site-header-main {
        padding: 4.4rem 0 0rem;
    }

    change to this:

    .home #site-header .site-header-main {
        padding: 4.4rem 0 0rem;
    }

    The original code I have given You removes empty spacing on 3 places, this is how we have achieved that there is no spacing under the menu. With this modification on every page other than the home page, we are removing spacing only on 2 places, this way we get some amount of spacing under the menu (screenshots here and here). Please tell me how do you like it, and we can fine-tune this. Make sure to try it with and without the horizontal lines You have added.

    Cheers,
    Balint

    You are welcome 🙂 I am glad we could solve this together 🙂

    Although it cannot be deleted, I think it would be wise if You would mark the other thread as resolved.

    Have a nice day!

    Cheers,
    Balint

    Hello Lysann!

    Could You please share a link to Your site, so I could take a look?

    Thank You!

    Cheers,
    Balint

    Hello!

    I have checked out Your site, here is a custom css code which will decrease the spacing above the picture:

    #site-header .site-header-main {
        padding: 4.4rem 0 0rem;
    }
    
    #site-navigation .nav-menu {
        margin-bottom: 0;
    }
    
    .site-header-main .site-branding .site-title {
        margin-bottom: 0;
    }

    Please use this code in a custom css plugin. If you don’t have anything like this installed on Your site, I recommend the Simple Custom CSS plugin. When You have installed it, please go to Appearance->Custom CSS and paste in the code above.

    Let me know how it goes, if You have any questions, feel free to ask.

    On the side note, as per forum rules, please don’t create multiple threads for the same issue. I completely understand that You need help ASAP, but with this You are only making our work harder.

    Cheers,
    Balint

    Hello!

    You should try Yoast SEO plugin, it gives you a tremendous amount of control over these details.

    You are welcome 🙂 I am really happy that I could help You out and that You are satisfied with the outcome 🙂

    Have a nice day!

    Balint

    Hello Yvette!

    Sorry for my slow reply, I was working so I could not get an answer for You sooner 🙁

    I think I have misunderstood Your initial description too, but here is the code to hide the elements You have mentioned:

    #kt-main #kt-blog-title .icon_pencil {
        display: none;
    }
    
    #kt-blog-title .col-md-11 > h1 {
        display: none;
    }
    
    #kt-blog-title .small {
        display: none;
    }

    Regarding the header image, is my previous code still applied?

    Cheers,
    Balint

    Hello!

    I am glad You were able to solve the issue with Your site 🙂 I have tried to answer to Your question in the other topic, however the admin marked it closed, so I will answer it here.

    Without checking the actual code of the plugin and the theme You are using, it is really hard so say exactly what caused the error, but from the error message I guess it was some kind of compatibility error, between the mentioned plugin and an other plugin or theme… If you would like, I can take a look. In any case, the good thing with WordPress is that even if this kind of error stops Your site, all Your data, the posts, pages, comments, uploaded files are completely safe, there is no chance of losing anything 🙂

    I have checked the issues You have described in this post, please install a custom css plugin (I recommend Simple Custom CSS), and in Appearance->Custom CSS please paste in this css code:

    #kt-header-image .img-responsive {
    	width: 100% !important;
    }
    
    #kt-blog-title .small {
        display: none;
    }

    Please let me know if this is what You had in mind 🙂

    Cheers,
    Balint

    Hello!

    Just replied to your other thread too 🙂

    Please log in to your server with your Ftp software, and go to the folder wp-content and inside that the plugins folder. Inside that folder, there is a folder for every plugin You have currently activated on your site. Please rename the options-framework folder to something like options-framework-backup, this way WordPress won’t find the plugin files and it will automatically deactivate the plugin. This should solve the issue. If you need any help or clarification related to this, just drop a line and I am happy to assist 🙂

    Cheers,
    Balint

    Hello!

    I have tried to check out your site, but I am getting only an error message 🙁 Please check it out. It looks like that the Options Framework plugin is causing it… If you can reach your admin area, please try deactivating it. If that is also unavailable, just let me know and I can help you deactivate it manually 🙂

    Cheers,
    Balint

Viewing 15 replies - 76 through 90 (of 414 total)