Tommy O.
Forum Replies Created
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I’ve resent the email to both addresses.
PHP memory limit is set to 256 MB. We’ve had no issues with it so far.
I’ve sent an email with login details to your support email.
Thank you
Hi,
I’ve tried clearing my local cache, and we don’t have any server side caching plugins or tools as far as i can see.
After clearing it, products visibility remained the same as before.I’ve also tried to create 1 of each product the same way you did, with new groups, users and products, but i’m having the same problem again for both users. this time they can’t see any of the products that have access restrictions on them. only the one that is public (no group restrictions).
By the way, my server specifications (if this might have anything to do with the problem) are:
PHP 5.6.31
MySQL 5.5.55Hi Kento,
I’m attaching screenshots of what the users are seeing.
User ‘student’ is in group ‘Students’ (Group A).
User ‘alumni’ is in group ‘Alumni’ (Group B).student is seeing 20 products (missing 10 from group ‘Students’):
alumni is seeing 30 products correctly:
Here you can see the setting for the WP users, Woocommerce products and Groups settings:
You might have to create some more products to replicate this issue, as it seems to be inconsistent and doesn’t always happen.
Sometimes the problem occurs with the ‘student’ user, sometimes it happens with the ‘alumni’ user and sometimes it works correctly for both.I’m attaching screenshots of the Groups plugin settings, WP users that are used, and the Woocommerce products list (with access control settings):