Tim Nash

Ok the htpasswd file is generating the plugin box, go open it in an editor and you should see a username and password inside (or indeed multiple) use those credentials in the pop up box and then add your normal WordPress credentials in the normal WordPress section.

If that works you can remove the password by opening your htaccess and looking for something that will be like:

AuthUserFile .htpasswd
AuthType Basic
AuthName "Admin Area"
Require valid-user

and removing the lines, alternatively you can modify the htpasswd file to include credentials of your choosing.

ignoring for the moment the issue of the auto-update not showing, have you gone ahead and manually updated those two sites?

If not then that should be your initial priority, then we can all try to figure out why it didn’t fire, as it’s quite unusual hence the sudden appearance of a few people firing questions. But start by getting them up and on to the latest version.

arichardc you might want to start a separate thread as you are having different issues to the one Colleean had. If you are seeing a white screen, then make sure when you open your new thread, you check your error logs often found on your hosts CPanel or in the logs folder on your site.

It sounds like the issue is with the theme, you will be best off contacting them directly for a fix as it may already be a known issue.

Did you ever use that certificate? If so couple of things to check:

In your wp-config.php have a look and see if you have something that says:
define('FORCE_SSL_ADMIN', true);

If you do, comment it out
//define('FORCE_SSL_ADMIN', true);

Assuming that’s not there, look in your plugins folder and check if you have any plugins that might be related to SSL in there.

Assuming that SSL is not the issue, it might be worth manually updating your files, so downloading a fresh copy of WordPress and overwriting your existing option (taking a backup first)

The issue you are having has nothing to do with shortcodes and everyone SHOULD update as soon as possible regardless even if you are running plugins which you may have to turn off temporarily while they fix themselves.

Steve did these sites previously update themselves? If you haven’t setup FTP/FTP credentials for them, you may find they won’t update, also some people elect to turn updates off. You can still manually update by downloading directly from WordPress.org and copying your files over. Making sure to take a backup first.

So it looks like your permalinks are not working correctly, if you login and go to settings -> permalinks

Check the settings and then hit save, try and see if the issue persists, you might also be given some code into a .htaccess files, take that code and edit the file which will be in the root of your server.

you hopefully will find simply saving the settings again will be enough.