Don’t know how to take a screenshot and upload the management console to show all the settings but I’ve gone through it Over and over again and followed to directions outlined.
Yes it is there. I re-entered it as well. It is still not working.
Which plugin’s version do you use?
Version 9.0.242)
Wordpress: 5.5.1
What chat mode do you have selected?
You can find it in WP Live Chat> Settings > Advanced 3CX PBX Integration https://hrlifelinellc.ga.3cx.us/callus/#consultant
(I saw these questions required on a couple other threads so I added.. Unfortunately I could not find a solution in the threads)