thornyjean

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  • Forum: Themes and Templates
    In reply to: [Relia] Help needed
    Thread Starter thornyjean

    (@thornyjean)

    9 years, 10 months ago

    I’m sorry,

    It is not anger, it is called frustration. Which I have right to feel when my site sits untouchable unless I go through a lot of effort to fix it.

    Using their free theme on my site gets them promotion of their services at no cost. Pretty good deal. That is the point of freebies? So offering a freebie gets them plenty in return, thanks for supporting them 🙂

    I offer free services to people too – yet I have never referred them to anyone else to fix what I have botched.

    Free or not – what I break offering my services is my responsibility.

    Relia has been fixed after I posted originally, so you would not experience any errors as I have.

    Thanks for the input.

    Forum: Themes and Templates
    In reply to: [Relia] Help needed
    Thread Starter thornyjean

    (@thornyjean)

    9 years, 10 months ago

    So you have fixed it for others – that still does NOT get me into MY site or admin. While I appreciate that you took steps to prevent this with others, telling me to contact my hosting provider doesn’t do a thing to help me.

    My site STILL has a fatal error due to YOUR theme. My site had never even been launched – I got it hosted, logged into my admin, chose your theme and locked out with a fatal error since. All within one hours time.

    Can you PLEASE explain to me how I can get back into my admin to do ANYTHING. I don’t have experience in these things, true – but contacting my hosting provider does what exactly?

    I have used many themes in my time, even when they have been incompatible NEVER has it locked me completely out the ways yours has with a FATAL ERROR.

    I have even tried FTP – and THAT can’t even get access to my site.

    Thanks.

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