Thread Starter
thewoj
(@thewoj)
Yes, it was an server side issue. Huge IT’s support figured out it was a PHP issue, so I changed the PHP version on the server admin page from 5.4 to 5.5 and the thumbnails are working again.
Thread Starter
thewoj
(@thewoj)
Also of note, I cannot add a custom thumbnail to any of the videos, whenever I attempt to the insert media dialogue comes up, I choose a picture, click “Insert Into Post”, the page refreshes but the videos still do not have a thumbnail.