I’m having the same problem in Guest Checkouts. When I change the status of the order from processing to completed and use the “Resend Order Email” action, the customer doesn’t receive an email. I tried it by creating a guest checkout myself. But if the customer is registered, it works. I feel the problem comes from the “customer_email” field is not available in the guest order. Instead I see “Payer PayPal address” in the custom fields. I don’t know how to send notification email for the guest checkouts
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This reply was modified 9 years, 1 month ago by theunnamed.
