thesoz
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I have this same issue, reached out to support was completely ignored. Seen other having the same issue with no help from support as well. I have deactivate the plug-in because it doesn’t work and breaks my site. I’d love a fix and a reply to my numerous requests for help before I completely abandon it and move on.
I’m writing yet again because you have failed to address this issue and you keep blowing me off with excuses. Furthermore, you continue to mark this issue as RESOLVED acting like you’ve actually done something when you haven’t done anything at all.
I complained about this when I first started hosting with you, then months later started complaining since speaking with SG support offered no results.
It’s been months and you’ve done NOTHING!! My problem isn’t fixed and you continue to lie to your customers and act like you’ve resolved this issue and you haven’t.
Why should I keep paying for OVERPRICED hosting if you can’t even provide a product that works correctly.
Let me be blunt…it’s a damn slider…it’s not that freakin difficult. Should take mere minutes to code. Hell, I’d do it myself if I could yet you’ve brushed me off for months with your pitiful excuses.
I’ve had enough! STOP LYING TO PEOPLE!!
The most recent update, posted today, has not fixed the issue. Sadly, I’ve waited a month, since reporting the problem here and still don’t have a solution.
I’m not sure how you expect people to use your products if you can’t even build in basic functionality. Then when reported, here and on SG itself, the user gets dismissed.
Very disappointed.
I noticed this post is mark resolved which I find odd because there hasn’t been a single update. It’s been a month, this is an ongoing issue that still isn’t fixed or addressed. Perhaps we have a different definition of “resolved”