Themosaurus
Forum Replies Created
-
Hi @carsten-lund,
You’re welcome. I’m glad to read you’ve been able to locate from where this issue is coming from!
We hope Members Types Pro plugin’s authors will be able to help you in no time! Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. #SharingIsCaring 💪🏻
If you’re happy with our plugin, please feel free to leave a review. It really motivates us to allow more time to perfect our plugin!
Best,
Hi @carsten-lund,
Indeed, something strange is going on.
Could you please deactivate all plugins but BuddyPress? Then, if everything is working correctly, could you activate just Verified Member to have only two plugins activated, please?
This way, we’ll see if a third party plugin is causing this.
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Can’t see the Verified BadgeHi Ray,
Thank you for reaching out to us.
We’re sorry for the delay. I’m sure you can understand that it’s hard for the authors of a plugin to spend free time to answer users of their free plugin. The topics we answered were created before your topic. In consequence, there were firsts in line.
Can you please tell us more about the resolution of this issue? Was a third party plugin involved or is it something we have to investigate in our plugin?
Thank you for your understanding.
Best,
Hi @carsten-lund,
Could you please tell me if deactivating our plugin makes the username displayed again?
Best,
Hi @carsten-lund,
At this point, we don’t know. 🤔
Did you disabled the Verified Member options one by one to see if either badge disappears at some point?
Best,
Hi @carsten-lund,
We took a look but we don’t know why it behaves this way. When you remove the snippet, the username doesn’t show up, which is weird.
At this point, I’m afraid we’re not able to know exactly what’s going on and we unfortunately don’t make support for custom code. However, we invite you to try disabling the Verified Member options one by one to see if either badge disappears at some point, to get a lead.
Hope this will help you.
Best,
Hi @taraknathgorai,
Unfortunately, no release date can be disclosed as we have a lot to work on.
Be sure we do our best! Thank you for your understanding.
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] All members can tag themselvesHi @sunnyrider,
Thank you for bringing this issue to our attention.
There is definitely an issue that will be solve in the next update. We’ll be back to you as soon as the updated has been released.
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Member page linkHi @shadiji,
Thank you for your feedback.
It seems Bimber theme is not compatible with Verified Member for BuddyPress plugin.
I suggest you to report this issue to your theme author. They might consider to make our plugin compatible with their theme. Moreover, they might have a solution we don’t know of.
Best,
Hi Carsten,
Thank you for your feedback.
Can you please remove this code temporarily to see if this issue still occurs?
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Member page linkHi @shadiji,
Thank you for your feedback.
Can you please tell me how did you get this page? Which plugin manages it?
Best,
- This reply was modified 3 years, 8 months ago by Themosaurus.
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Error when installing the pluginHi @imborx,
Thank you for reaching out.
That’s odd! Can you confirm me BuddyPress is installed, activated and up to date?
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Member page linkHi @shadiji,
Thank you for reaching out.
I’m afraid I don’t exactly understand your issue. What exactly would you like to achieve?
Best,
Hi @carsten-lund,
Thank you for reaching out to us.
Are you using BuddyPress or BuddyBoss?
Can you ensure that the verified badge is set to either the full name or the username, but not both? You can check this in Dashboard > Settings > BuddyPress > Verified Member > Profiles Settings.
We’re waiting for your feedback.
Best,
Forum: Plugins
In reply to: [Verified Member for BuddyPress] Link in post showing HTMLHi @cclick,
Thank you for reaching out.
Are you using a third party plugin to manage posts? Can you please tell us which one?
Best,