Forum Replies Created

Viewing 15 replies - 31 through 45 (of 81 total)
  • Theme Author themeinwp

    (@themeinwp)

    HI @etimesgb

    Thank you very much for using our theme and taking time to review.

    We have fixed the Trading Post and News Ticker settings and updated our theme.

    Regarding the widget in the free version, we have given 2 custom widget other are form Customizer API. And also you can use other widgets as well if you want. check your widget.php see here https://prnt.sc/onj9s7 for more.

    Hope you understand us.

    Best Regards

    Theme Author themeinwp

    (@themeinwp)

    Hi @ardillita ,

    Thanks for writing in!!

    From your WordPress Dashboard, Navigate to Appearance ▸ Customize ▸ Additional CSS and add below CSS.

    .twp-banner-slider-section .twp-banner-wrapper .twp-banner-pagination-section{ background-color: #6FC1B3; } .twp-banner-slider-section .twp-banner-wrapper .twp-banner-pagination-section:before{ background-color: #6FC1B3; }

    Do verify us afterwards.

    Hope this helps.

    If you’ve any further questions or feedback? Just hit reply and we’ll gladly help.

    Theme Author themeinwp

    (@themeinwp)

    Hi @nabil_kadimi

    Thank you very much for letting us know we will be fixing it and release soon on our upcoming updates.

    Best Regards

    Theme Author themeinwp

    (@themeinwp)

    Hi there,

    Thanks for writing in!

    We’ve added a close link on offcanvas widget sidebar.

    Kindly update the theme.

    Thanks and Best Regards,
    ThemeinWP Support Team

    Plugin Author themeinwp

    (@themeinwp)

    Hi @ignasm ,

    Thank you very much for your suggestion. We really appreciate the time you took to think about it and we find it to be very helpful. We are glad to inform you that we have decided to take into your advice and implement alternative icon set for like/dislike feature (i.e smiley and frowny icon) as an additional option on future update of the plugin.

    Best Regards,
    TheminWP Support Team

    Theme Author themeinwp

    (@themeinwp)

    Hi @thethanhphu ,

    Glad to hear that you love the theme. Also, thanks for the review and the amazing 5 Stars. We’ve recently released a new version with the bug fix regarding title of “Multiple Categories” Block.

    We’ll surely optimize our theme on future updates as well.

    Thanks,
    ThemeinWP Support Team

    Theme Author themeinwp

    (@themeinwp)

    Hi @lisaloperfido,

    Thank you for writing in! We’re glad that you found what you were looking for.

    We could not replicate the issue on our end. So, From your WordPress Dashboard, Navigate to Appearance ▸ Customize ▸ Additional CSS and add below CSS

    .author-image img:first-child { display: none; }

    Do verify us afterwards.

    Note: Adding social Media icons is not available on author box at the moment. But we’ll try to manage this feature in near future.

    If you’ve any further questions or feedback? Just hit reply and we’ll gladly help.

    Best Regards,
    ThemeinWP Support Team.

    Theme Author themeinwp

    (@themeinwp)

    Hi @memorila

    Thank you for using our theme.

    You just can add the following CSS to your Customizer -> Additional CSS section

    .twp-post .twp-description .twp-articles-title h3 a {
        overflow: hidden;
        text-overflow: ellipsis;
        display: -webkit-box;
        -webkit-box-orient: vertical;
        box-orient: vertical;
        line-clamp: 9;
        -webkit-line-clamp: 9;
    }

    Thank you

    Theme Author themeinwp

    (@themeinwp)

    Hi there,

    Thanks for writing in and reporting a bug

    We’ll release an update with the fix ASAP.

    Thanks,

    Theme Author themeinwp

    (@themeinwp)

    Hi @pipetko,

    So you wanted to import the theme demo data, but after about 30 seconds you get the 500 (internal server) error?

    What to do now?

    First check, if anything at all was imported. Click through the Post, Pages, Media and other Custom Post Types in the wp-admin dashboard.

    If something has imported, then just go back to Appearance -> Import demo data and import the same demo data again.

    You can repeat the same import a few times (give it 7 tries max), but refresh the page between each try. The demo import should finish with a success message on one of those 7 tries.

    Once it does, you are done with importing.

    This method should resolve issues for 90% of our theme users, so please try this first.

    Why is this 500 error even happening?

    The server, where you are hosting your WordPress site has some sort of issue, when importing the content and break the import. There are many reasons, why the server can’t process the import…

    If the above method does not work to resolve this issue, then you can create a support ticket at https://www.themeinwp.com/support/ and our staff will guide you through the process of importing demo data.

    Thanks,

    • This reply was modified 7 years, 3 months ago by themeinwp.
    Theme Author themeinwp

    (@themeinwp)

    Hi there,

    Sorry for the late response. It may take us some time to answer on WordPress.org support forum, please create a support ticket from https://www.themeinwp.com/support/ to get faster reply.

    Thanks,
    ThemeInWP Support Team

    Theme Author themeinwp

    (@themeinwp)

    Hi there,

    Thanks for posting in.

    Regarding your support query, Please go to WordPress Dashboard navigate to Appearance >> Customize >> Additional CSS and add below CSS:

    .copyright-area .site-info {
    max-width: 645px;
    margin-left: auto;
    margin-right: auto;
    overflow: hidden;
    white-space: nowrap;
    }

    Note: Try to adjust the max-width properties if necessary.

    Thanks.

    Theme Author themeinwp

    (@themeinwp)

    Hi @datasigns,

    Thanks for posting in.

    Unfortunately, there is no temporary fix for the issue at the moment. Confirmed this on 2 installation I have.

    I’ll just forward this as bug to our developer team and fix should be available by next update. I’ll notify you once the issue is fixed.

    Thanks.
    ThemeInWP Team

    Theme Author themeinwp

    (@themeinwp)

    Hello @gillese846

    Thank you for the bug report. We’ve now fixed and uploaded a new version.

    Kindly update your theme and please feel free to follow up if you need.

    Best of luck with everything.

    Kind Regards,

    ThemeinWP Support Team

    Theme Author themeinwp

    (@themeinwp)

    Hi timlh (@timlh),

    First off, We’d like to extend a warm welcome and thank you for your interest in using “Xmas Biz”

    Our documentation page has been updated. Also, you can find the demo content files inside “demo-data” folder of theme files itself. For reference: https://prnt.sc/i2rcje

    Also we have a recommended “one click demo installer plugin” which will import all the demo content of our demo website with a single click of button.

    Hope this helps.

    If you’ve any further questions or feedback? Just hit reply and we’ll gladly help.

    Best Regards,

Viewing 15 replies - 31 through 45 (of 81 total)