@dd5555 Sorry for the trouble, we’re having a major outtage with our support system, new system is in final phase of testing and release which will make overall support easier and faster to handle.
We had some hiccups with the themes/plugins integrations lately so we had increased amounts of tickets and sadly some got marked as solved by our system failure and nobody noticed it.
Once again, sorry for the problems that were caused by this!
@cyber49 Hello,
We’re sorry for the problems caused, we had a lot of issues lately with our support system where tickets never reached us and even some tickets got closed/removed from the system without them actually being taken care of and we became aware of this issue only recently when you and few other users contacted us via WordPress Forums.
We will contact you directly in order to see what’s happening and help you out. Thank you!
@cyber49 Hello,
We’re sorry for the problems caused, we had a lot of issues lately with our support system where tickets never reached us and even some tickets got closed/removed from the system without them actually being taken care of and we became aware of this issue only recently when you and few other users contacted us via WordPress Forums.
We will contact you directly in order to see what’s happening and help you out. Thank you!
Hello @dd5555,
We’re sorry that you had these issues, we’re having issues with our support system and we’re working on it – however feel free to contact us directly via support@wpcompress.com and we will get this sorted out ASAP.
Hi @davidzoque ,
Sorry for the delay, please send your inqiuiry to our team via support@wpcompress.com and we will try to assist you quickly!
Thank you!
@webdesignberlin11 Hello, Sorry for the problem! We have released an update for that!
@webdesignberlin11 Thank you, we are looking into it.
Hi @jtohme, we’re happy to help!
WP Compress does support modern image formats, including WebP conversion for JPG images, so it sounds like something may not have been configured correctly or didn’t work as expected on your site.
We’d be happy to take a closer look and help get this sorted out. Please reach out to our support team via live chat at https://wpcompress.com/support
and we’ll assist you directly and make sure it’s running smooth on your website.
Please let us know if we can help with anything else at all! 
I have the same problem, it’s a javascript problem.. same error happens on your site and you can see it in console log of chrome browser.
Hi,
I cannot give you the link as the site is login protected.
Is there any email I can send the details to?
Hey,
That’s the thing.. they didn’t subscribe to anything and they don’t have any subscriptions… :/
Sorry Asif, when I submit an entry it does not show in wp admin entry plugin… The frontend works fine and without any errors.. I get notification email about the submission but then in entries html table it says no records found
