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  • I had the same problem – This was reproducible on all sites I have with WooFramework v. 5.3.8 – upgrading to 5.3.9 solved it.

    We had that problem too…

    To solve it, try adding in your FULL upload path to Dashboard > Settings > Miscellaneous or manually create the folder wptouch under your wp-content/uploads folder and then inside wp-content/uploads/wptouch create a folder called custom-icons do you end up with:

    wp-content/uploads/wptouch/custom-icons

    Assuming your permissions on those new folders are correct you should now be able to upload.

    Our staff programmer explained the issue this way:

    When uploading a file, the upload script tries to create the appropriate icons directory for storing the file:
    get_option( ‘upload_path’ ) . ‘/wptouch/custom-icons’

    In a relative environment, this path is:
    wp-content/uploads/wptouch/custom-icons

    The script tries to create each of those directories by exploding the path and looping through the parts. In the loop each part is prepended by /. The actual paths the script tries to create is:
    /wp-content
    /wp-content/uploads
    /wp-content/uploads/wptouch
    /wp-content/uploads/wptouch/custom-icons

    When the script tries to store the file, wp-content/uploads/wptouch/custom-icons does not exist because the proper path was never created.

    I had the same problem using the “public” name for my FTP server. Changing it to localhost took care of the problem.

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