tbennettcc
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Blank pageCan you post a website URL so we can view the page that’s messing up?
Forum: Fixing WordPress
In reply to: Replacing html company logo on WP siteDo you see the <?php and ?> tags? Those are PHP code tags. PHP code gets compiled and replaced at runtime. You found what Mike was talking about.
This is the location of the image, as seen by a web browser:
http://paintedparadise.com/wp-content/themes/html5blank-stable/img/logos/logo_horizontal.jpgThe first part of it:
http://paintedparadise.com/wp-content/themes/html5blank-stableis your stylesheet directory. This gets put in place of the following PHP code:
<?php echo get_stylesheet_directory_uri(); ?>Then, the last part:
/img/logos/logo_horizontal.jpgis appended onto the first part, and forms a proper URL for your web browser to load the image from.
What you want to do is this:
Find the directory /wp-content/themes/html5blank-stable/img/logos/ inside of your website. Backup your current image by renaming logo_horizontal.jpg to logo_horizontal_old.jpg. Then rename the file you want to put as your new header image. Call your new image logo_horizontal.jpg. Then upload the new file to the logos directory. Done!
Keep in mind that this is a theme-specific directory, so you’ll need to modify any future themes, should you decide to change themes.
Is there a way to access your directory through SSH?
If I’m reading correctly, you cannot access the dashboard, but you have back-end access (maybe through SSH?)
If so, is it possible for you to rename your active theme? If WordPress can’t find your active theme, it should try to load a default (not sure if this has anything to do with not loading the backend dashboard, but it’s something to try.
Forum: Fixing WordPress
In reply to: So this just appeared…Based on the error you’re getting:
————————————————————————————————-
Warning: include(shortcodes.php): failed to open stream: No such file or directory in /homepages/14/d442309306/htdocs/app572581842/wp-content/themes/shopkeeper/functions.php on line 2
————————————————————————————————-…that means your website can’t find the file “shortcodes.php”. (See my first post…) Commenting out the line in your functions.php file isn’t going to fix the problem.
According to this Google search, the “shortcodes.php” file should normally reside in the /wp-includes/ directory inside of your site. So we need to check to see if the file exists.
The file listing you posted in your PasteBin… are all of those files in your website? (I guarantee you they’re not in your shopkeeper theme directory. How did you get that listing? Were you using cPanel? Something else?)
Who makes the “Sliding Widgets” plugin? (Is it this one here? If so, they have a support section (as do most other plugins)… usually a better bet to try there first. Something to think about for the next time you have an issue with a plugin (install or uninstall)).
Who is your hosting provider?
How do you edit your PHP files?
Do they support SSH? Do you know how to SSH into your website directory if they do? If you don’t know how to SSH, can you Google it and figure it out?
If you can do that, please post the output (in a PasteBin) of the command “ls -ll” (remove the quotes; that’s lowercase LS<space><hyphen>then two lowercase L’s, not number ones) of the following directories:
/homepages/14/d442309306/htdocs/app572581842/wp-includes/
/homepages/14/d442309306/htdocs/app572581842/wp-content/themes/shopkeeper/
The result will look something like the following:
tbennett@wordpress:/var/www/html$ ls -ll total 180 -rw-r--r-- 1 tbennett www-data 418 Sep 24 2013 index.php -rw-r--r-- 1 tbennett www-data 19930 Jan 1 2015 license.txt -rw-r--r-- 1 tbennett www-data 7360 May 6 18:07 readme.html -rw-r--r-- 1 tbennett www-data 4951 Aug 20 2014 wp-activate.php drwxr-xr-x 9 tbennett www-data 4096 May 6 21:45 wp-admin -rw-r--r-- 1 tbennett www-data 271 Jan 8 2012 wp-blog-header.php -rw-r--r-- 1 tbennett www-data 5007 Jan 8 2015 wp-comments-post.php -rw-r--r-- 1 tbennett www-data 2709 Jul 20 23:15 wp-config.php -rw-r--r-- 1 tbennett www-data 2727 Apr 12 17:29 wp-config-sample.php drwxr-xr-x 7 tbennett www-data 4096 Jul 20 23:26 wp-content -rw-r--r-- 1 tbennett www-data 3115 Mar 17 19:38 wp-cron.php drwxr-xr-x 12 tbennett www-data 4096 May 6 21:45 wp-includes -rw-r--r-- 1 tbennett www-data 2380 Oct 24 2013 wp-links-opml.php -rw-r--r-- 1 tbennett www-data 3123 Apr 12 17:29 wp-load.php -rw-r--r-- 1 tbennett www-data 34241 Apr 12 17:29 wp-login.php -rw-r--r-- 1 tbennett www-data 8252 Jul 17 2014 wp-mail.php -rw-r--r-- 1 tbennett www-data 11048 Apr 12 17:29 wp-settings.php -rw-r--r-- 1 tbennett www-data 25152 Nov 30 2014 wp-signup.php -rw-r--r-- 1 tbennett www-data 4035 Nov 30 2014 wp-trackback.php -rw-r--r-- 1 tbennett www-data 3032 Feb 9 2014 xmlrpc.phpThis listing gives a lot of useful info (see example number three here).
If you can get a directory listing and see if the “shortcodes.php” file exists (and if so, what permissions it has) or not, we can start troubleshooting.
Here are some other ways to troubleshoot WordPress problems (they include things like disabling all of your plugins and reverting to the default theme and seeing if the problem still exists).
Keep in mind that Google is your friend, and the more research you can do on your own, and the more information you can provide to the people trying to help you, the faster we can get problems resolved.
Forum: Fixing WordPress
In reply to: Leave a comment does not open :-(What if you disable all plugins and themes? Does it work then? If so, what theme are you having trouble with?
Forum: Fixing WordPress
In reply to: Display only Post title and excerpt on category pageSome things to check out:
https://wordpress.org/plugins/list-category-posts/
Or:
https://wordpress.org/plugins/category-post-list-widget/
Or:
http://coffee2code.com/wp-plugins/customizable-post-listings/
(Keep in mind, you may also end up implementing the code Dratarific posted up on a separate page and customizing that to fit your liking. Plenty of options here, but I don’t know how well any of them fit what you’re looking for.)
Forum: Fixing WordPress
In reply to: web site troubleWhat about volunteering to do it for free?
Forum: Fixing WordPress
In reply to: Mobile version got zoomed inWhat is your theme? Is it listed as being “Responsive”?
Forum: Fixing WordPress
In reply to: So this just appeared…Are you still having the problem? Can you please post (and/or post a PasteBin of) the *actual* file that is causing the problem?
How about the directory listing (see above)?
Forum: Fixing WordPress
In reply to: So this just appeared…Check out line 2 in functions.php.
Looks like you might be missing a single-quote character around the shortcodes.php filename.
Forum: Fixing WordPress
In reply to: So this just appeared…Looks like your “shortcodes.php” file is either missing or not where it’s expected to be…
What’s the directory listing in
/homepages/14/d442309306/htdocs/app572581842/wp-content/themes/shopkeeper/
???
What’s the text/content of your “functions.php” file?