tayloru95
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Viewing 11 replies - 1 through 11 (of 11 total)
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Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedThe problem is still there after update.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedUnfortunately we are unable to make it live, as we cannot have it interfere with customers being able to continue ordering their parts.
I will go ahead and run updates on the staging site.
We do not have an actual web developer. The person who set up our website was in-house and is no longer with the company. We have not filled in any replacement for them. This is also not a priority for us as outside of a handful of taxes not applying, the website is just as we like for now.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedSystem Status Report is below. No fatal error logs.
### WordPress Environment ### WordPress address (URL): https://trianglefans.com/1649085607093 Site address (URL): https://trianglefans.com/1649085607093 WC Version: 6.3.1 REST API Version: ✔ 6.3.1 WC Blocks Version: ✔ 6.9.0 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.2.1 Log Directory Writable: ✔ WP Version: ❌ 5.9.2 - There is a newer version of WordPress available (5.9.3) WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.4.28 PHP Post Max Size: 100 MB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.36-39-log Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.3.1 WC Database Prefix: wpstg1_ Total Database Size: 180.69MB Database Data Size: 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1.52MB + Index: 0.56MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 196 acf-field-group: 16 attachment: 1200 catalog: 60 faq: 21 nav_menu_item: 7 oembed_cache: 1 page: 17 post: 9 product: 137 reseller: 723 shop_order: 2095 shop_order_refund: 53 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (2) ### WooCommerce: by Automattic – 6.3.1 WP STAGING: by WP-STAGING – 2.9.8 ### Inactive Plugins (20) ### Advanced Custom Fields PRO: by Delicious Brains – 5.12.1 Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2 Autoptimize: by Frank Goossens (futtta) – 2.9.5.1 EWWW Image Optimizer: by Exactly WWW – 6.4.2 FileBird Lite: by Ninja Team – 4.9.8 Geolocation IP Detection: by Yellow Tree (Benjamin Pick) – 5.0.0 Gravity Forms: by Gravity Forms – 2.6.1 Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 ManageWP - Worker: by GoDaddy – 4.9.13 Multi-Carrier Shipping Plugin for WooCommerce: by PluginHive – 1.8.3 Redirection: by John Godley – 5.2.3 Simple Custom Post Order: by Colorlib – 2.5.6 Simple Page Ordering: by Jake Goldman 10up – 2.3.4 WCAG 2.0 form fields for Gravity Forms: by Adrian Gordon – 1.7.2 WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WP Engine Smart Plugin Manager: by WP Engine – 5.10.23 YIKES Simple Taxonomy Ordering: by YIKES Inc. – 2.3.3 Yoast SEO: by Team Yoast – 18.4.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached Redux ### Must Use Plugins (8) ### Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0 Health Check Troubleshooting Mode: by – 1.7.2 WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0 WP Engine Cache Plugin: by WP Engine – 1.0.8 WP Engine Seamless Login Plugin: by WP Engine – 1.5.5 WP Engine Security Auditor: by wpengine – 1.0.10 WP Engine System: by WP Engine – 5.0.1 WP STAGING Optimizer: by René Hermenau – 1.5.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #6 - /?page_id=6 Cart: #7 - /?page_id=7 Checkout: #8 - /?page_id=8 My account: #9 - /?page_id=9 Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.1.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 142 Oldest: 2022-03-16 16:07:02 -0500 Newest: 2022-04-06 11:58:27 -0500 ### Status report information ### Generated at: 2022-04-06 11:58:29 -05:00Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being Charged@chiape Our live site has not been changed as we do not want it down while troubleshooting. That is the only fatal-error that comes up in Logs from the Staging site.
If you use Acton, CA 93510 instead, you will see just above “Total” it shows the City, County and State for the applicable taxes. This is what we are looking for. We are not sure why it works with some city/zip codes but not others as they are all entered in the same way.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being Charged2022-04-04T15:25:38+00:00 CRITICAL Uncaught Error: Call to undefined function get_field() in /nas/content/live/trianglefans/1649085607093/wp-content/themes/triangle-wp-theme-2019/components/header.php:20
Stack trace:
#0 /nas/content/live/trianglefans/1649085607093/wp-content/themes/triangle-wp-theme-2019/header.php(58): require_once()
#1 /nas/content/live/trianglefans/1649085607093/wp-includes/template.php(770): require_once(‘/nas/content/li…’)
#2 /nas/content/live/trianglefans/1649085607093/wp-includes/template.php(716): load_template(‘/nas/content/li…’, true, Array)
#3 /nas/content/live/trianglefans/1649085607093/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#4 /nas/content/live/trianglefans/1649085607093/wp-content/themes/triangle-wp-theme-2019/front-page.php(1): get_header()
#5 /nas/content/live/trianglefans/1649085607093/wp-includes/template-loader.php(106): include(‘/nas/content/li…’)
#6 /nas/content/live/trianglefans/1649085607093/wp-blog-header.php(19): require_once(‘/nas/content/li…’)
#7 /nas/ in /nas/content/live/trianglefans/1649085607093/wp-content/themes/triangle-wp-theme-2019/components/header.php on line 20Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being Charged@shaonback2 I went ahead and updated the database as @maykato and @ihereira suggested. I verified the database before and after the update as well. The problem is not corrected.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedThere is no “Tools” tab under WooCommerce. Can you please provide a corrected navigation?
We have 3,936 tax rates set. Here is a screen shot of some of our other California tax rates. https://snipboard.io/TeuAgs.jpg
Most of our almost 4 thousand tax rates work, we have maybe a total of 20 have that started to not work, however that list does slowly grow over time.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedI found the Storefront theme and changed our testing site to it. Disabled all PlugIns except WooCommerce and WP Staging (plug in I’m using for the test site). This did not correct the issue itself.
I went ahead and tried to change Caculate tax based on to Customer billing address and it did not correct the issue (this also would not be correct for our application). I changed Shipping tax class to Standard and removed Reduced Tax and Zero Tax classes as these are not applicable to us anyway. None of this corrected our tax issue.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedI ran all the test on the “How to Test For Conflicts” page. None of them resolved the conflict. The only plug ins I left active were Advanced Custom Fields PRO (if I deactivated my website hit a fatal error), WooCommerce and WP Staging.
Forum: Plugins
In reply to: [WooCommerce] Taxes Not Being ChargedForum: Plugins
In reply to: [WooCommerce] Taxes Not Being Charged1.) It is happening on any item but here is an item link for convenience: https://trianglefans.com/shop/1-3-hp-2-speed-motor-2/
There are several tax codes this is not working for, one example is El Dorado Hills, CA 95762.
2.) I have the screenshot, but cannot see how to add it in this forum.
3.) Status:
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See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: triangle-wp-theme-2019/woocommerce/archive-product.php triangle-wp-theme-2019/woocommerce/auth/footer.php triangle-wp-theme-2019/woocommerce/auth/form-grant-access.php version 2.4.0 is out of date. The core version is 4.3.0 triangle-wp-theme-2019/woocommerce/auth/form-login.php triangle-wp-theme-2019/woocommerce/auth/header.php triangle-wp-theme-2019/woocommerce/cart/cart-empty.php triangle-wp-theme-2019/woocommerce/cart/cart-item-data.php triangle-wp-theme-2019/woocommerce/cart/cart-shipping.php triangle-wp-theme-2019/woocommerce/cart/cart-totals.php triangle-wp-theme-2019/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0 triangle-wp-theme-2019/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 triangle-wp-theme-2019/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 5.2.0 triangle-wp-theme-2019/woocommerce/cart/proceed-to-checkout-button.php triangle-wp-theme-2019/woocommerce/cart/shipping-calculator.php version 3.5.0 is out of date. The core version is 4.0.0 triangle-wp-theme-2019/woocommerce/checkout/cart-errors.php triangle-wp-theme-2019/woocommerce/checkout/form-billing.php triangle-wp-theme-2019/woocommerce/checkout/form-checkout.php triangle-wp-theme-2019/woocommerce/checkout/form-coupon.php triangle-wp-theme-2019/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0 triangle-wp-theme-2019/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0 triangle-wp-theme-2019/woocommerce/checkout/form-shipping.php triangle-wp-theme-2019/woocommerce/checkout/order-receipt.php triangle-wp-theme-2019/woocommerce/checkout/payment-method.php triangle-wp-theme-2019/woocommerce/checkout/payment.php triangle-wp-theme-2019/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 5.2.0 triangle-wp-theme-2019/woocommerce/checkout/terms.php triangle-wp-theme-2019/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/content-product.php triangle-wp-theme-2019/woocommerce/content-single-product.php triangle-wp-theme-2019/woocommerce/content-widget-product.php triangle-wp-theme-2019/woocommerce/content-widget-reviews.php triangle-wp-theme-2019/woocommerce/emails/admin-cancelled-order.php version 3.6.0 is out of date. The core version is 4.1.0 triangle-wp-theme-2019/woocommerce/emails/admin-failed-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-new-account.php version 3.5.2 is out of date. The core version is 6.0.0 triangle-wp-theme-2019/woocommerce/emails/customer-note.php version 3.6.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/customer-reset-password.php version 3.5.0 is out of date. The core version is 4.0.0 triangle-wp-theme-2019/woocommerce/emails/email-addresses.php version 3.5.4 is out of date. The core version is 5.6.0 triangle-wp-theme-2019/woocommerce/emails/email-customer-details.php triangle-wp-theme-2019/woocommerce/emails/email-downloads.php triangle-wp-theme-2019/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 triangle-wp-theme-2019/woocommerce/emails/email-order-details.php version 3.3.1 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/email-order-items.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0 triangle-wp-theme-2019/woocommerce/emails/plain/admin-cancelled-order.php version 3.6.0 is out of date. The core version is 4.1.0 triangle-wp-theme-2019/woocommerce/emails/plain/admin-failed-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-new-account.php version 3.5.2 is out of date. The core version is 6.0.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-note.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/customer-reset-password.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/email-addresses.php version 3.4.0 is out of date. The core version is 5.6.0 triangle-wp-theme-2019/woocommerce/emails/plain/email-customer-details.php triangle-wp-theme-2019/woocommerce/emails/plain/email-downloads.php triangle-wp-theme-2019/woocommerce/emails/plain/email-order-details.php version 3.5.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/emails/plain/email-order-items.php version 3.2.0 is out of date. The core version is 5.2.0 triangle-wp-theme-2019/woocommerce/global/breadcrumb.php triangle-wp-theme-2019/woocommerce/global/form-login.php triangle-wp-theme-2019/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0 triangle-wp-theme-2019/woocommerce/global/sidebar.php triangle-wp-theme-2019/woocommerce/global/wrapper-end.php triangle-wp-theme-2019/woocommerce/global/wrapper-start.php triangle-wp-theme-2019/woocommerce/loop/add-to-cart.php triangle-wp-theme-2019/woocommerce/loop/loop-end.php triangle-wp-theme-2019/woocommerce/loop/loop-start.php triangle-wp-theme-2019/woocommerce/loop/no-products-found.php triangle-wp-theme-2019/woocommerce/loop/orderby.php triangle-wp-theme-2019/woocommerce/loop/pagination.php triangle-wp-theme-2019/woocommerce/loop/price.php triangle-wp-theme-2019/woocommerce/loop/rating.php triangle-wp-theme-2019/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/loop/sale-flash.php triangle-wp-theme-2019/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. 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The core version is 3.9.0 triangle-wp-theme-2019/woocommerce/myaccount/my-account.php triangle-wp-theme-2019/woocommerce/myaccount/my-address.php triangle-wp-theme-2019/woocommerce/myaccount/my-downloads.php triangle-wp-theme-2019/woocommerce/myaccount/my-orders.php triangle-wp-theme-2019/woocommerce/myaccount/navigation.php triangle-wp-theme-2019/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0 triangle-wp-theme-2019/woocommerce/myaccount/payment-methods.php triangle-wp-theme-2019/woocommerce/myaccount/view-order.php triangle-wp-theme-2019/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0 triangle-wp-theme-2019/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0 triangle-wp-theme-2019/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0 triangle-wp-theme-2019/woocommerce/order/form-tracking.php triangle-wp-theme-2019/woocommerce/order/order-again.php triangle-wp-theme-2019/woocommerce/order/order-details-customer.php version 3.4.4 is out of date. The core version is 5.6.0 triangle-wp-theme-2019/woocommerce/order/order-details-item.php version 3.0.0 is out of date. The core version is 5.2.0 triangle-wp-theme-2019/woocommerce/order/order-details.php version 3.5.2 is out of date. The core version is 4.6.0 triangle-wp-theme-2019/woocommerce/order/order-downloads.php triangle-wp-theme-2019/woocommerce/order/tracking.php triangle-wp-theme-2019/woocommerce/product-searchform.php triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/external.php triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.8.0 triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/simple.php triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0 triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php triangle-wp-theme-2019/woocommerce/single-product/add-to-cart/variation.php triangle-wp-theme-2019/woocommerce/single-product/meta.php triangle-wp-theme-2019/woocommerce/single-product/photoswipe.php triangle-wp-theme-2019/woocommerce/single-product/price.php triangle-wp-theme-2019/woocommerce/single-product/product-attributes.php triangle-wp-theme-2019/woocommerce/single-product/product-image.php triangle-wp-theme-2019/woocommerce/single-product/product-thumbnails.php triangle-wp-theme-2019/woocommerce/single-product/rating.php triangle-wp-theme-2019/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 triangle-wp-theme-2019/woocommerce/single-product/review-meta.php triangle-wp-theme-2019/woocommerce/single-product/review-rating.php triangle-wp-theme-2019/woocommerce/single-product/review.php triangle-wp-theme-2019/woocommerce/single-product/sale-flash.php triangle-wp-theme-2019/woocommerce/single-product/share.php triangle-wp-theme-2019/woocommerce/single-product/short-description.php triangle-wp-theme-2019/woocommerce/single-product/stock.php triangle-wp-theme-2019/woocommerce/single-product/tabs/additional-information.php triangle-wp-theme-2019/woocommerce/single-product/tabs/description.php triangle-wp-theme-2019/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 triangle-wp-theme-2019/woocommerce/single-product/title.php triangle-wp-theme-2019/woocommerce/single-product/up-sells.php triangle-wp-theme-2019/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0 triangle-wp-theme-2019/woocommerce/single-product.php triangle-wp-theme-2019/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 triangle-wp-theme-2019/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0 triangle-wp-theme-2019/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 130 Oldest: 2022-03-16 16:07:02 -0500 Newest: 2022-03-31 12:06:04 -0500 ### Status report information ### Generated at: 2022-03-31 12:50:31 -05:00
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