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  • Thread Starter talk2pj

    (@talk2pj)

    I’ve been running WP version 3.8.1 for a while, so the Jetpack crash wasn’t caused by running an out-of-date WP.

    My developer FTP-d in and disabled the Jetpack plugin. I tried to reactivate it this afternoon, and got another fatal error. At least this time my WP dashboard stayed live.

    Christian, would you suggest I delete then reinstall the plugin?

    If I do that, will I lose any stats that Jetpack has been collecting? In any case, I guess I have no choice.

    Thread Starter talk2pj

    (@talk2pj)

    Thanks Christian. I managed to login to my site via cPanel, but don’t know my way around in there. I found various bits of advice about how to delete plugins, but some is conflicting, and I don’t want to stuff things up further. So I’ve asked an IT developer for help. I appreciate you answering my question, though.

Viewing 2 replies - 1 through 2 (of 2 total)