Sukhvinder Chopra
Forum Replies Created
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Hi @gbosbm ,
Thank you for your valuable feedback and for using our plugin.
We’re glad to let you know that we have already developed some more advanced designs, and they will be included in an upcoming update.
This update will also include improvements to the translation support, which will resolve the issue with strings such as “DAYS”, “HOURS”, and “FIND OUT MORE” not being translated properly.
If you experience any other issues or need any assistance, you can also create a support ticket, and our support team will be happy to help.
Thank you for your patience and understanding. We truly appreciate your support.
Best Regards
Forum: Plugins
In reply to: [Events Calendar Modules for Divi] Klick on Event Categorys will not showHi @cateberl ,
Thank you for the clarification, and we’re sorry for the confusion this has caused.
When we suggested temporarily deactivating our plugin, we wanted to check whether the issue with the event detail pages also occurs in The Events Calendar’s default event list.
Could you please confirm whether, after deactivating our plugin, the default Events Calendar page still displays the list of events? If it does, please try opening one of the event detail pages from there and let us know whether the same issue occurs.
If the event detail pages also fail to open in The Events Calendar’s default view, that would indicate the issue is not related to our plugin. In that case, we recommend contacting The Events Calendar support team, as they will be able to investigate the event detail page issue further.
Best regardsForum: Plugins
In reply to: [Events Calendar Modules for Divi] Klick on Event Categorys will not showHi @cateberl,
Thank you for your message.
Could you please clarify what you mean by “Without your plugin, no event is displayed at all”?
If you mean that events are no longer displayed after deactivating our plugin, that is expected behavior because our plugin is responsible for rendering the event display on your site.
However, if you’re referring to a different issue, could you please share the steps to reproduce it or provide a screenshot (or a short screen recording)? That will help us better understand the problem and investigate it further.
Thanks & RegardsForum: Plugins
In reply to: [Events Calendar Modules for Divi] Klick on Event Categorys will not showHi @cateberl ,
Thank you for the update, and we’re sorry for the trouble you experienced with the custom code. We’re also glad you were able to identify the child theme issue and get your site working again.
Regarding the event category pages, our plugin currently does not support displaying only the events belonging to the selected category when a category is clicked. At the moment, the workaround displays all events. We understand this would be a useful improvement, and we’ll forward your feature request to our development team for consideration in a future update.
As for the second issue, where only the first two events open correctly while the others do not display their details, this does not appear to be related to our plugin.
Could you please try the following?- Temporarily deactivate our plugin and check whether the event details open correctly.
- If the issue still occurs, remove the custom code and test again.
- If the problem persists even after that, please verify that the affected events have all their required event details configured correctly.
If the issue continues without our plugin active, it is likely related to The Events Calendar itself, and we recommend contacting their support team for further assistance.
Please let us know the results of these tests, and we’ll be happy to assist further if needed.
Best regards,Forum: Plugins
In reply to: [Events Calendar Modules for Divi] Klick on Event Categorys will not showHi @cateberl ,
We’re sorry to hear that you’re experiencing this issue.
The code we shared is based on The Events Calendar filter, and we tested it on our end where it worked correctly without causing any issues. It’s possible that there was a formatting or syntax issue while adding the snippet.
If removing the code still results in a white screen, then the issue is likely unrelated to the snippet itself and may have been caused by something else.
If you need any further assistance, please let us know. We’ll be happy to help.
Best regardsForum: Plugins
In reply to: [Events Calendar Modules for Divi] Klick on Event Categorys will not showHi @cateberl ,
Thank you for reaching out.
The issue occurs because the event category slug has been changed. The Events Calendar uses the category slug to load the corresponding event category archive. When the slug is changed, it can no longer find the associated events, which is why you see the “No Results Found” page.
To resolve this, please add the following code to your active theme’s functions.php file:add_filter( ‘tribe_events_category_slug’, static function () { return ‘category’; // or your preferred fixed slug, e.g. ‘events-category’ } );
After adding the code, save the file and perform a hard refresh of the page. The event category pages should then work correctly.
If you need any further assistance, please let us know. We’ll be happy to help.
Best Regards